The 40-bedroom Elizabethan Manor House situated on the edge of Dartmoor, which has recently undergone a major programme of refurbishment and expansion under new ownership, has also been awarded a silver accolade by the organisation for its quality excellence.
The 400-year old Grade I listed property was scored and rated highly on its cleanliness, bedrooms and bathrooms, service and efficiency, food quality, hospitality and friendliness, restaurant, public areas and its external appearance.
Over the last 12 months, more than £1 million has been spent by the Nettleton Hotel Group on significantly upgrading the luxury en-suite bedrooms, public lounge areas, function suites and kitchens, with the aim of turning Boringdon Hall into one of the UK’s leading four-star spa hotels.
In the rating report from Quality in Tourism, Boringdon Hall was described as being an ‘excellent standard throughout’ and ‘quality standards to bedrooms are very high’.
VisitEngland’s Quality in Tourism’s National Quality Assessment Scheme helps to inform guests before they book accommodation, to recognise quality and to differentiate levels of facilities and services.
Assessors from Quality in Tourism said: “The owners are to be congratulated for the successful transformation that has and is occurring to accommodation and public areas, thanks to a well-planned quality refurbishment.
“On-going plans to further improve the guest experience in the future are very much supported and the assessor looks forward to seeing these materialise in due course.”
Boringdon Hall is owned by the family-run Nettleton Hotel Group which has more than 50 years of experience in the business. The four-star Bay Hotel and Fistral Spa and The three-star Esplanade Hotel in Newquay are also owned by the Group.
Hotel director, James Nettleton, said: “This is a really fantastic achievement – the whole team at Boringdon Hall have worked incredibly hard to secure this prestigious rating, during what has been a challenging time of significant refurbishment works.
“We are very proud that VisitEngland has recognised our investment and overall commitment to excellence and to making the hotel a success. The VisitEngland ratings are respected by leisure and business guests, as well as across the industry as a whole and this is a great endorsement.
“Devon is a wonderful location and I hope that the four-star rating will help to attract new guests to experience what Boringdon Hall and this beautiful county has to offer.”
Boringdon Hall Hotel is situated on the edge of Dartmoor National Park, 10 minutes from the historic and maritime city of Plymouth.
A world-class spa, which includes treatment and relaxation rooms, a gym, salon, pools and Jacuzzi, is being planned for stage two of the development programme due to open in 2013, while significant gardening and landscaping work will begin later this year.