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09:40 – 10:25 Market Insights

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10:25 – 11:10 Operations

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Julie White
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David Anderson
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David Hart
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11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

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Caroline Gregory
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12:15 – 13:00 Events Market

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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

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Shonali DevereauxMIA
Varun Shetty
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14:00 – 14:45 Development

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Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

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Paul Blackmore
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David JM Orr
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14:45 – 15:30 Technology

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AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

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Home > Latest News > Current Affairs > Warning over ‘self-combusting’ tea towels that ‘burn hotels to the ground’
Warning over ‘self-combusting’ tea towels that ‘burn hotels to the ground’
Damage to the Wheatsheaf

Warning over ‘self-combusting’ tea towels that ‘burn hotels to the ground’

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hoteliers have been warned of “self-combusting” tea towels after a spate of catastrophic fires has seen hotels, pubs and restaurants “burnt to the ground”.

The warning comes from commercial insurer NFU Mutual, which claims the self-combusting tea towel phenomenon occurs when remains of oil and fat ctonimatinate fabrics made of natural fibres.

It said the remaining oil can undergo a chemical reaction with oxygen in the air, which releases heat, and in some circumstances this can lead to spontaneous ignition of the fabric initially as a smouldering process.

The reaction is believed to be even more likely when combined with heat such as that from tumble drying – especially when removed from the dryer and left in a pile, which offers “perfect conditions” of thermal insulation for the heat to thrive – and also if left near a heat source.

Oxidising detergent chemicals such as peroxide in stain remover can also cause the chemical oxidising reaction, with or without heat, NFU said.

Darren Seward, hospitality specialist at NFU, said: “Although tea towels may appear clean once washed, they may still have the remains of cooking oils and fats or chemicals on them that are invisible to the eye.

“If they are then put into a tumble dryer, the combination of heat, cooking fats and oxygenating chemicals from stain removing detergent products can create a chemical reaction and cause the towel to self-heat, smoulder and eventually catch fire.”

He added an unsuspecting mistake could put staff members in danger and cost a hotelier thousands of pounds if a fire were to start.

To try and prevent the issue, NFU advises hoteliers to wash tea towels at high temperatures to try to ensure that oils are completely removed.

The Wheatsheaf Inn in Rutland suffered severe fire and smoke damage after a blaze was caused by self-combusting tea towels.

After interrupting the tumble-drying cycle of tea towels the tenant left a number of very warm tea towels in the bottom of the dryer drum, said NFU.  The first floor was ablaze 90 minutes later and the public house was masked in smoke, resulting in the business being closed for over six months.

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