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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Current Affairs > CASE STUDY: The world’s first luxury travel agency for dogs
CASE STUDY: The world’s first luxury travel agency for dogs

CASE STUDY: The world’s first luxury travel agency for dogs

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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The expression usually goes “have the world at your feet”, but Luxury Pet Travel would rather say “have the world at your paws”.

Meet the world’s first online travel agency, fully dedicated to people travelling with their dogs – or dogs travelling with their people in a cosmopolitan manner.

Luxury Pet Travel’s adventure started just a year ago. Travelling the world with her dog, Emanuela Nardini, founder of Luxury Pet Travel, realised how little guidance there is.

Although they themselves were experienced “dog-travellers”, it remained difficult to gather much needed information about hotel policies, what kind of pet necessities are available and what accommodations and services the hotel provides to make the trip and the stay highly enjoyable, or even possible.

And if there was little information, there was even less knowledge regarding what the cities had to offer for those travelling with their dogs. That is how the idea and business was born.

Luxury Pet Travel aims to provide information, inspiration, intermediation, guidance and booking services to the cosmopolitan and dog-loving hotel guest and traveller. The company’s idea and business is new and ground breaking.  “We are unique, the interest is great and the market potential is huge,” says co-founder Siobhan Kelly.

The idea is primarily to create a network and a guide of recommended luxury hotels, but the ambition is also to make a difference by inviting and encouraging the hotels to become more aware, interested and accommodating.

We can also collaborate and guide hotels in this process. For the hotels, it’s a great opportunity to reach and attract beneficial guests with a new selling point and service, warmly recommended to exclusive guests. “This is just the beginning of a new and very interesting market with vast potential,” says Siobhan Kelly.

Just as the owners and founders of Luxury Pet Travel love exclusive hotels, they have a great passion for high-end fashion. The followers and visitors of the website, the blog and LPT’s social media can expect tips and inspiration about the latest and best luxuriant travel accessories, brands and fashion suitable for both humans and dogs, everything you need to travel together in great style.

Luxury Pet Travel´s blog has just been launched. The founders currently have their hands and paws full with researching which hotels would – or could – be suitable for a collaboration and a recommendation, establishments well worth “a paw of approval”.

The president of Luxury Pet Travel has nothing to add, except a tail wagging expectantly. After all, his name is Chocolate and he is a French bulldog.

The Swedish travel tech company HappyBooking (http://www.happybooking.se/en) will deliver a customized version of their OTA booking platform to Luxury Pet Travel.

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