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A meeting of some of the UK’s leading hotel inspectors has confirmed that the full English remains the nation’s favourite breakfast, but said the traditional fry-up is evolving.
Around 50 hotel assessors attended their annual training conference at Cotswold Conference Centre near Broadway last week. Training workshops focused on an array of matters, from the latest breakfast trends and tableware to communication skills development.
Training and quality manager at G4S, which runs the conference, Victoria Jowett said: “There’s no doubt that when people stay away, the nation’s favourite is still the full English breakfast.
“However, feedback from our assessors tells us that the nature of the traditional fry-up is changing and hotel owners, B&Bs, conference centres and other accommodation providers have really upped their game when serving breakfast.”
A noticeable aspect of the evolving full English is hotel and B&Bs shift to local and organic ingredients, an increase in homemade produce, and a greater awareness of how to keep buffet food fresh and warm.
Breakfast wasn’t the only thing on the menu at the conference, as Victoria Jowett explains: “Although this conference focused on the quality of breakfast and how we communicate with accommodation providers, our assessors offer advice on everything from the quality of a venue’s service and welcome, to its cleanliness and even its website.
“One of the reasons we hold a residential conference at a setting like Cotswold Conference Centre is that we can put all this training into practice, by discussing, assessing and feeding back on elements of our stay, such as the breakfast.”
Image: (L to R) Hotel inspectors Alasdair Cantlay and Carol Lee.
