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Radisson Blu opens flagship property at Shanghai Eastern Hub

Radisson Blu opens flagship property at Shanghai Eastern Hub

Reward your employees with a salary exchange on a new EV

Reward your employees with a salary exchange on a new EV

The Hideaway at Windermere brought to market for £1.5m

The Hideaway at Windermere brought to market for £1.5m

2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
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Home > Features > Opinion > No limit: why apprenticeships work at any age
No limit: why apprenticeships work at any age

No limit: why apprenticeships work at any age

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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With more and more people retiring later these days, the over-50s make up a large proportion of the workforce, and with the recruitment crisis our industry is currently facing, offering retraining or upskilling opportunities for this age group is an effective way to foster a diverse and skilled team.

Luckily, the hospitality industry has a proud history of being non-ageist. You are just as likely to see a senior manager in their mid-20s as you are one in their mid-50s, and there are opportunities for people of all working ages to embrace.

In my view, there is no role an 18-year-old could take on in this sector that a 50-year-old could not do without the right training.

Valuable experience

We have seen a much bigger focus on promoting a diverse workforce over recent years, but one of the facets that does not get talked about so often is age. We should be embracing the many benefits that older employees can bring.

Not only can they share valuable life experience with their co-workers, but it is likely that some of the skills they have gained in their previous roles can often be harnessed in hospitality. For example, any job with a customer service element can build skills that are much needed in our field, it is just about unlocking that within the hospitality context.

Plus, a lot of work in our sector is client-facing and customers will be drawn to spend time in environments where they see people like them. It is ideal to recruit a mixture of age groups, especially if you want to appeal to a broad customer base.

Lifelong learning

Regardless of age, apprenticeships are an ideal way for people to reskill or to build on the skills they already have, whether they are new to hospitality or want to progress further. 

For years hospitality has been seen as an option for school leavers, but there is no age limit on apprenticeships. Both employees and employers are increasingly recognising the benefits of training at any age, especially as our working lives are getting longer.

In fact, the over-50s tend to have a higher success rate in their apprenticeships than any other age group. HIT Training apprentices in the over-50s bracket have seen a 15% higher pass rate than the 16 to 18-year-olds bracket, and have the lowest dropout rate of all age groups. They are also less likely to take a break in their learning.

For employees, the benefits of training hold true at any age. There are studies showing that if you keep your brain active, it gives you a happier life, and learning new skills is a big part of that. It is about lifelong learning, not just career-long development.

For employers, investing in training is a big part of building and retaining a loyal workforce and more and more businesses are realising that age should not be a limiting factor. In fact, over the past five years, 12% of HIT apprentices have been over 50, compared to just 8% under 19 years of age.

And when it comes to over-50s, those useful skills they are likely to have picked up throughout their working lives could lead to shorter apprenticeships and therefore reduced costs for their employers.

There are huge opportunities in hospitality for anyone who is hard working and willing to learn, and apprenticeships are an ideal way to help them reach that potential. Working with an experienced training provider will help a company get to know what an individual of any age can learn and benefit from the most.

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