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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Opinion > How to boost sustainable staycations amid current travel chaos
How to boost sustainable staycations amid current travel chaos

How to boost sustainable staycations amid current travel chaos

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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It wasn’t too long ago that the term ‘sustainability’ was often met with derision and mockery. Now, it has quickly become one of the most pertinent terms in our lives and one that influences a large proportion of our daily decisions. 

Just think, whether it’s car sharing to work, taking the recycling out on a Tuesday night, or deciding to take the food option that’s made from recycled materials because it’s more eco-friendly, each individual’s decision has a consequence in terms of reducing our carbon footprint. 

Indeed, the same approach is considered for hoteliers when looking to implement cost-effective strategies to ensure sustainable practices are in place to provide their customers with a level of transparency that is becoming increasingly sought after in contemporary culture. 

Furthermore, as attitudes towards sustainability continue to evolve, more and more guests will become inclined to seek out a ‘green hospitality experience’. With airports in chaos and travel plans thrown into disarray, we sought to offer an alternative with a package that offers a discounted home-grown holiday option for those faced with cancelled flights, while also rewarding guests with ‘carbon credits’ to spend at the hotel depending on how much carbon their cancelled flight would save.

Environmentally friendly practices are a key part of our approach, and so, we were determined to explore a way to promote carbon savings, whilst also offering an alternative for those engulfed by this summer’s travel chaos.

With Spain being the most popular overseas destination for UK holidaymakers, a flight from Bristol to Madrid is the equivalent of 0.39 tonnes of CO2, which equates to 32% of a person’s annual global ‘allowance’ of carbon emissions. By missing that flight, they are saving a third of their carbon ‘allowance’.

To calculate the carbon impact, we used C Level’s flight carbon calculator, which uses Defra carbon factors and methodology to calculate various carbon impacts. With the carbon compensation cost of an economy flight to Madrid being £7.15 per person, guests would have that to spend in the restaurant or bar on top of their discounted rate. While individuals who’ve missed out on a flight the equivalent of Bristol to New York could benefit from £31.72 carbon credit, reflecting the difference in distance and therefore the carbon saved.

From my own experience, there’s only one thing worse than the dreaded ‘flight delayed’ message, and that is the ‘flight cancelled’ message. Sadly, so many travellers have already faced this very scenario over the summer, with many more to come.

That said, by not flying, guests are making considerable savings in carbon emissions, which whilst not making up for the disappointment of a missed holiday, is de facto contributing to the fight against climate change.

Indeed, whilst we wanted to offer a discounted rate to help make a last-minute alternative holiday more palatable, we also want to add an extra element to highlight the carbon savings and we hit upon the idea of carbon credits as an added incentive.

With so much travel disruption this summer, airports and airlines are really under the spotlight, and whilst cancelled flights will save on carbon emissions, delayed flights just serve to add even more as waiting planes on the runway continue to burn fuel.

Overall, whilst we have enormous sympathy for our wider travel industry colleagues, the UK has a thriving hospitality sector that’s still firmly in post-pandemic recovery mode and keen to welcome guests for another summer of staycations. Hopefully, our initiative can encourage more hotels to offer similar green-centric initiatives, with a sustainable approach being such a fundamental element of hospitality’s imminent future.

Ultimately, with sustainability increasingly at the forefront of the global agenda, the opportunity to incorporate ethical yet innovative products and procedures within the hospitality sector will continue to serve as a scorecard to remind us of the need to rethink how we engage in production and consumption activities when building a more sustainable future.

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