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The Hotel Leadership Conference 2024 will return to Park Plaza London Riverbank on 15-16 January.
Themed Breaking Boundaries, the conference is set to shake things up with two-days of networking, learning and innovation to inspire hoteliers keen to understand the challenges and opportunities for technology and leadership.
The conference will offer attendees a timely opportunity to be in a room with over 450 hoteliers, directors and owners. Organised and chaired by hotel industry champion, Adrian Ellis FIH MI, general manager of The Lowry, has dedicated his time to create the most dynamic programme with a focus on embracing technology and innovation.
For the first time, journalist and broadcaster Naga Munchetty will be chairing a panel, bringing her broadcasting expertise to understand from hoteliers their opinions and thoughts on the guest’s journey, technology and service, future trends and sustainability, and how hoteliers can best prepare themselves for these inevitable changes.
As the virtual world phenomenon evolves, the conference will not be ignoring the metaverse, as Timothy Griffin, principal at Wellbrook Hospitality and co-founder of LEVEN Hotels presents the benefits of this platform specifically for the hospitality industry. Attendees will gain an insight into how the Metaverse pushes traditional boundaries, where to invest in it, and how to use it effectively.
Leading people expert, Leanne Walters-Hawke, manager of PwC’s Workforce, will unveil her decade of experience in workforce trends, the session promises to offer a comprehensive exploration of the evolving landscape, built to equip hoteliers with generation alpha’s desires in the workplace, and how to navigate the challenges and opportunities within.
Jeremy White plans to delve into the transformative power of embracing current technology in the hospitality sector. Attendees can expect to embark on a journey through the latest technological innovations reshaping the ways hotels operate, from smart room systems to artificial intelligence-driven guest experiences.
Conference chair, Adrian Ellis FIH MI, said: “Ultimately, I wanted to create a conference that was set to break boundaries in our industry, to allow a safe space for hoteliers to consider new technologies, to educate and embrace what is to come, and to focus on tomorrow’s industry.”
