Langley Castle appoints new GM

Northumberland’s Langley Castle has appointed Mohamed Serag as its new general manager, who brings a wealth of experience in roles within luxury four and five-star hotels around the world.Serag previously gained a White House certificate of appreciation for his support of a US presidential visit to Sharm El-Sheikh in 2003. He has also planned and managed the hospitality elements of the International Solidarity Conference, staged in the palace of King Abdullah of Saudi Arabia, which involved 35 kings and presidents, as well as 3,000 delegates.

Serag also spent 11 years with the Four Seasons group, managing hotels across both the Middle East and Europe, and was heavily involved with the opening of three properties within the group. 

In addition, he has worked with Fairmont and InterContinental Hotel, as well as with UK regional hotels, including the Low Wood Bay hotel, located on Windermere in the Lake District. 

Serag said: “I am delighted to manage a hotel in the stunning county of Northumberland for the first time and shall work with the team to create memorable stays, weddings and events, for guests from locations UK-wide as well as global.  

“We shall strive to underpin all with remarkable little service touches that differentiate us from other venues and which are tailored to the expectations of guests, from whichever country they visit.  We shall also evolve our Langley Castle offering to provide experiences that cannot be found elsewhere.” 

Owner of Langley Castle, Dr Stuart Madnick, added: “My wife, Mariann, and I are delighted to welcome Mohamed Serag to Langley Castle and have him on board to lead the team to further success.  We are sure his experience will help enrich the careers of other members of our hotel team and that his international outlook will prove invaluable, as Langley Castle writes its next chapter.”