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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Spotlight: Royal Clarence Hotel
Spotlight: Royal Clarence Hotel

Spotlight: Royal Clarence Hotel

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Royal Clarence Hotel dates back to the 18th Century, opening in 1769 in St. Peter’s Church-yard in Exeter city centre, it was one of the oldest hotels in the UK.

The hotel quickly became one of the leading coaching inns in the city, and was once visited by Admiral Nelson in 1801. It was renamed as the Royal Clarence Hotel after a visit by Adelaide, Duchess of Clarence in 1827. Other notable visitors included author Beatrix Potter in 1892, author Thomas Hardy in 1915, actors Clark Gable and Gary Cooper during WWII.

Between 2000 and 2015, the hotel was co-owned and run by chef Michael Caines, who set up ABode with business partner Andrew Brownsword. Brownsword bought the hotel in 2003 for £4.5 million.

The Fire

On Friday 28 October 2016 at around 5am, a fire started in a nearby building that was in the process of being converted into luxury flats. Devon and Somerset Fire Service received the first emergency call at 5.11am and around 30 minutes later the fire was declared as a major incident.

It took some 50 hours to get the fire under control, and the blaze was described as the largest in the city since the Second World War. The fire was exacerbated by a gas main rupturing from the heat inside the ground floor of the hotel, causing the fire to burn for a longer period. The secondary fire was left to burn out on its own due to safety concerns.

 

A section of the fire service’s report said that the fire spread through “voids and spaces” created by the “age and proximity” of the buildings as well as the materials used in the construction of the “old, complex and timber-built buildings involved”.

Fortunately no casualties were reported as a result of the blaze, but the secondary gas main fire left the hotel in tatters, leaving Brownsword Hotels with no other alternative but to demolish the hotel, and rebuild on the site.

Demolition and reconstruction

Demolition experts Wring were brought in on 31 October to begin knocking down the unstable walls and remaining façade of the hotel, the demolition took place over the week with works finishing on 10 November. Local business leaders tallied up the cost of the fire to around £25m.

Brownsword appointed architecture firm Buttress Architects to draw up proposals for a redesign, which was later revealed for public comment in July 2017. The plans were approved by the Exeter City Council on 4 December that year.

Work undertaken since the fire has included initial demolition of damaged structures, followed by excavation and archaeological work to save as many historic features of the Grade II listed building as possible.

The company also revealed “extensive” ground works have been completed to strengthen the foundations of the site in order to maintain and restore the remaining historic fabric. Above ground masonry and structural repairs have also been completed to surviving historic fabric allowing for integration in the reconstruction of the building.

Andrew Brownsword announced earlier this month, that the company is seeking a new owner for site after months of “extensive investment” and “exploring every avenue” to rebuild the hotel.

He said: “It was always my vision to deliver a new hotel at the level of luxury and quality as others within our group, however, the financial and resource investment made in the demolition, historic restoration and enabling works have been significant and this has meant that it is regrettably unviable for us to develop the level of hotel that we had envisaged.

“This has been a heart-breaking decision for us to take, but, alongside the residents of Exeter, we want to see this corner of Cathedral Yard resorted to its former glory.”

The hotel is in the process of appointing an agent, who will be announced shortly.

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