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Radisson Blu opens flagship property at Shanghai Eastern Hub

Radisson Blu opens flagship property at Shanghai Eastern Hub

Reward your employees with a salary exchange on a new EV

Reward your employees with a salary exchange on a new EV

The Hideaway at Windermere brought to market for £1.5m

The Hideaway at Windermere brought to market for £1.5m

2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Who would have thought skinny jeans could be anyone’s undoing?
Who would have thought skinny jeans could be anyone’s undoing?

Who would have thought skinny jeans could be anyone’s undoing?

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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It’s not often that the business pages give you a good belly laugh. But today we have the spectacle of Marks & Spencer blaming its poor Christmas trading results partly on an oversupply of skinny jeans for men.

Apparently customer surveys revealed that the high street bellwether’s ranges were “too old” the previous year, and M&S bosses were determined to avoid that label again in Christmas 2019.

But it would seem they went too far the other way, especially since the nation’s gentlemen were about to embark on the season of gastronomic excess – nobody wants a teenage-boy-size waistband constraining the intake of myriad cheeses after a sumptuous Christmas dinner.

The firm admits that it “got the balance wrong” in terms of the volume of slim-fit trousers it put out on rails, as men turned away from the anatomically-challenging designs.

To be fair, M&S did not fare too badly in its result in my view, given the continuing carnage on the high street.

In the UK, its food business was up 1.4% like for like, and while clothing and home did drop by 1.7%, it must be remembered that the competition from online challengers intensifies all the time, both as online retail becomes more advanced and newer entrants into the market via the online route enjoy a business model that eschews the hassle and expense of running A1 retail units.

The John Lewis bonus tradition may be at breaking point

For decades now the John Lewis Partnership, which includes Waitrose supermarkets, has doled out an annual bonus to all its staff. The ‘Partnership’ part of its name means just that: employees are in fact legal partners of the business and as such they are each due a small cut of the profits, such as they are.

But this Christmas has disappointed John Lewis bosses and the firm said: “The Partnership Board will meet in February to decide whether it is prudent to pay a Partnership Bonus. The decision will be influenced by our level of profitability, planned investment and maintaining the strength of our balance sheet.”

It is yet another sign of the times: the great icons of British retail have had a rough couple of years and in all but a handful of examples, online competition, business rates, minimum wage increases, falling footfall and the cost of digital transformation have taken their collective toll.

In light of all this, the Bank of England’s comments may well be welcome

The outgoing governor of the BoE, Mark Carney, today announced that he is considering cutting interest rates from their current 0.75% to 0% to provide some stimulus in what he apparently thinks could be quite a tough year.

He was speaking at an ‘inflation targeting conference’ (whatever that means), in London, and he said there is no certainty that growth will pick up in 2020 even though the political situation has cooled down.

He said: “This rebound is not, of course, assured. The economy has been sluggish, slack has been growing, and inflation is below target. Much hinges on the speed with which domestic confidence returns. As is entirely appropriate, there is a debate at the MPC over the relative merits of near term stimulus to reinforce the expected recovery in UK growth and inflation.”

His replacement, Andrew Bailey, takes over on 16 March this year, but is unlikely to rip up the rulebook. Not least because interest rates have been at historic lows for the best part of a decade, and there is little room to move when you’re already near the baseline.

Perhaps another round of quantitative easing could be back on the cards.

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