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Hyatt Hotels has announced that its three UK properties are among those affected in a security breach involving the credit card details of a number of guests.
The hotel group has released a global list of hotels that fell victim to the malware between 30 July and 8 December last year, which includes the Hyatt Regency London – the Churchill, Andaz London Liverpool Street and the Hyatt Regency Birmingham.
The malware was designed to collect payment card data – including cardholder names, card numbers, expiration dates and internal verification codes – from cards used onsite as the data was being routed through affected payment processing systems.
The company said that there is no indication that other customer information was affected.
Chuck Floyd, global president of operations for Hyatt, said: “Protecting customer information is critically important to Hyatt, and we take the security of customer data very seriously.
“We have been working tirelessly to complete our investigation, and we now have more complete information that we want to share so that customers can take steps to protect themselves.
“Additionally, we want to assure customers that we took steps to strengthen the security of our systems in order to help prevent this from happening in the future.”
Starwood Hotels & Resorts and Hilton Worldwide were also hit by credit-card stealing malware last year.
