Advice
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Aug- 2015 -9 August
Bad reviews: How can you protect yourself?
The law can help if you’re subjected to a false review – but in today’s world of online reviews, there’s…
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9 August
ADVICE: How to attract the connected traveller
With an increasing number of consumers now booking hotel stays on their mobile phones, HELENA EGAN, director of industry relations…
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Jul- 2015 -14 July
SPONSORED: How the ban on a popular refrigerant will affect hotels across the UK
A popular coolant used in hotel air conditioning systems has been phased out across Europe. Hotel owners and managers are…
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13 July
ADVICE: Audio branding
PH Media Group director of voice and music, Dan Lafferty, examines the psychology behind audio branding and how sound can…
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9 July
ADVICE: What defines an upscale hospitality venue and how can this be achieved?
In a comepetitive market, positioning your hotel as an upscale venue is, for many, a key objective. But what does…
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9 July
ADVICE: How can hotels utilise social media to their best effect?
For many who are not part of generation Y, the social media revolution can feel like it has passed them…
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9 July
ADVICE: How to secure planning in the Country House Sector
If you are looking to develop a listed building for use as a hotel, or your existing hotel is a…
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Jun- 2015 -15 June
Hotel marketing in 2015: What you need to know
It’s scary out there for hoteliers. Hotel owners have always had competition; from guest houses, B&Bs and other hotels. But…
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15 June
4 top tips for a sane kitchen environment
Hospitality has one of the highest staff turnover rates in the country at around 62%, which is 20% higher than…
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11 June
5 ways to be ‘Best of British’
Traditional British service standards have long been viewed as a framework for excellence in service, and should always be looked…
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