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09:40 – 10:25 Market Insights

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David Anderson
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11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

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12:15 – 13:00 Events Market

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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

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Paul Blackmore
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14:45 – 15:30 Technology

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15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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Home > Latest News > People > UKH urges hospitality to sign new wellbeing and development promise
UKH urges hospitality to sign new wellbeing and development promise

UKH urges hospitality to sign new wellbeing and development promise

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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UKHospitality has urged hospitality firms to sign up to a new wellbeing and development promise. 

The new Hospitality Wellbeing and Development Promise, set up by the sector, spearheaded by the Hospitality and Tourism Skills Board and supported by Government, is designed to ensure all team-members are given the “opportunity to thrive, within a supportive and positive workplace”.

All hospitality businesses are eligible to sign up by visiting www.wellbeingpromise.co.uk and demonstrate their commitment to the training, development and wellbeing of their staff by joining the 32 businesses already on board. 

As well as a commitment by businesses, a wide range of guidance to help businesses deliver a better workplace environment is being made available.

The promise is also supported by trade associations across the sector, including UKHospitality, British Beer and Pub Association and British Institute of Innkeeping.

Steve Richards, chair of the Hospitality and Tourism Skills board, CEO of Parkdean Resorts and a signatory to the Promise, said: “Hospitality is a people business at its heart and taking care of our staff must be everyone’s top priority.Growing our own talent is so important and ensuring we offer the right support for our staff is critical. Long gone are the days of just sticking someone on a training course to tick the development box.

“As employers, we have a duty of care to look out for our teams’ mental health and wellbeing and it’s our responsibility to take this seriously, in addition to the formal training we all offer. I would urge every hospitality business to sign up to the Promise and together we can show that hospitality is one of the most supportive, inclusive and rewarding places to work.”

The initial 32 businesses to sign up to the Hospitality Wellbeing and Development Promise are:

 

200 Degrees Coffee Roasters

BM Caterers

Bourne Leisure

BrewDog

Brewhouse & Kitchen

British Beer and Pub Association

British Institute of Innkeeping

Crerar Hotel Group

Frasers Hospitality (UK) Limited

Greene King

HIT Training Ltd

Hospitality Health

Hospitality Ulster

Hotel du Vin

Imperial London Hotels

Lake Vyrnwy Hotel and Spa

Malmaison Hotels

Oakman Group

Parkdean Resorts UK Limited

Punch Pubs & Co

REKOM UK

Revolution Bars Group

Skills Development Scotland

Sodexo

St Austell Brewery

Starboard Hotels

The Big Table Group

The British Association of Leisure Parks, Piers and Attractions

The Vineyard Group

Thorley Taverns

UKHospitality

YHA (England and Wales)

 

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