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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Brands > Mandarin Oriental Hyde Park completes multi-million pound refurb
Mandarin Oriental Hyde Park completes multi-million pound refurb
Mandarin Oriental Hyde Park Lobby

Mandarin Oriental Hyde Park completes multi-million pound refurb

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Mandarin Oriental Hyde Park, London has completed the most extensive restoration in its 115-year history.

Internationally renowned designer Joyce Wang has overseen the design of all 181-guest rooms, suites and public areas, taking inspiration from the hotel’s royal heritage and peaceful parkside location, as well as the glamour of the early 20th Century’s Golden Age of travel.

As part of the first phase of the renovation, the five-star hotel’s façade was revitalised, and Joyce Wang transformed the Lobby Lounge and Reception area to maximise natural daylight and to blend with The Rosebery Lounge’s nature inspired décor.

Upon arrival, guests are now greeted with a centrepiece glass chandelier in the shape of a closed flower bud and an open flower blossom chandelier suspended over the lounge area.

The new decor also features reception artwork by Fredrikson Stallard an abstraction of the textured and layered bark of the Plane Tree – the signature tree of Hyde Park. Outside the hotel has installed a green living wall that surrounds the inner courtyard, providing calm interior views.

Each of the hotel’s 40 suites range in size from 47 square metres, located within the turrets of the hotel, to the largest at 397 square metres in the top floors penthouse suite. In every suite, guests will find reading libraries curated by the well-known London bookseller, Heywood Hill, record players with vintage vinyl collections and yoga mats for private practice.

All accommodation comes equipped with GHD hair straighteners, Nespresso coffee makers, ‘his and hers’ Miller Harris bathroom amenities and Jo Hansford hair products.

New York designer Adam Tihany, has also overseen the redesign of the hotel’s spa.

The new spa features 13 individual treatments rooms, an Oriental Suite with two massage beds and a Rasul water temple, a room designed for traditional Chinese Medicine consultations and treatments and two additional beauty rooms.

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