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09:40 – 10:25 Market Insights

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A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
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11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

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Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

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Gavin Taylor
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Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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AI SpecialistRBH Management
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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

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In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > HSMAI Foundation and HSMAI RE partner to support Ukrainians in hospitality
HSMAI Foundation and HSMAI RE partner to support Ukrainians in hospitality

HSMAI Foundation and HSMAI RE partner to support Ukrainians in hospitality

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The HSMAI Foundation (Hospitality Sales and Marketing Association International) has partnered with HSMAI Regional Europe to establish a designated fund to support both the immediate and longer-term needs of Ukrainians studying and working in the hospitality industry.

It revealed the new fund will be administered by the HSMAI Europe board of directors and is open to any student or employee who has been impacted by the events of the war including refugees and those still based in Ukraine.

Grants from the new fund will be available for:

  • Fees and full bursaries to Ukrainian citizens who are currently students or other who desire to further their education in hospitality
  • Vocational training /support for current employees in Ukraine who have been uprooted from their homes and or are now refugees
  • Mentorship for Ukrainians seeking experience and guidance in the hospitality industry
  • Attendance at HSMAI Europe programmes and conferences and also for global certifications

The new fund began accepting donations on Tuesday, 29 March and is calling for “urgent” donations from companies and individuals seeking to support the Foundation’s new initiative to support industry colleagues in Ukraine.

Michelle Woodley, chair of the HSMAI Foundation and president of Preferred Hotels and Resort, said: “The HSMAI Foundation has been the philanthropic arm of the association for over forty years.

“The Foundation has helped to raise and distribute funds – as well as develop and enhance educational programmes on a local, national and global level to facilitate positive social change in the industry.”

He added: “The Foundation board looks forward to working closely with Ingunn and the HSMAI European Board to ensure the Foundation can support the urgent educational and vocational needs of Ukrainians affected by the war.”

Ingunn Hofseth, president and CEO of HSMAI Region Europe, added: “The humanitarian needs of many Ukrainian refugees as well as those still based in Ukraine who are studying or are working in the hospitality industry has propelled the Association to take action fast.

“This is a time when the hospitality industry needs to unite and support their fellow Ukrainians so as many as possible can apply for degrees and courses, continue their studies and have opportunities to gain new skills and /or gain new employment contracts in the industry.”

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