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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
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15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

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Home > Features > The hotel development delay claims spike
The hotel development delay claims spike
Gordons Photograph by Richard Walker/ImageNorth

The hotel development delay claims spike

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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2021 saw a sharp rise in construction delay claims within the hotel development and leisure sector, largely as a consequence of the construction materials supply shortage and price rises which has severely hampered the construction industry as whole. As project completion dates drifted, the hotel development industry suffered particularly severely given the unique circumstances the hotel sector faces – even small delays to development projects can push back hotel opening launches and miss key seasonal periods. This was possibly most sorely felt in the Christmas 2021 period given how Covid savaged the industry throughout 2020 and early 2021. Many analysts had hoped the worst was behind us, but how is the industry coping as it enters the second quarter of 2022?

The industry has indeed stabilised due to demand dropping however, put simply, the problem is still alive and well. UK inflation has risen at its highest rate since 1992 and is having a significant knock on effect on material prices generally, driven by fuel and, critically, energy prices. Average energy bills have risen by 54% putting increased pressure on energy intensive industries such as steel and concrete, leading to increased surcharges. The industry has also started to feel the impact of Russia’s invasion of Ukraine causing considerable disruption to supply chains from eastern Europe both due sanctions hampering material supply and transportation disruptions.

The increased cost of steel is a clear example of the problems hitting the construction industry. In March 2022, British Steel announced a 25% increase in costs pushing the cost of steel to over £1,000 per tonne. This has been attributed to the increased manufacturing costs following the energy price hike but also the inability of suppliers to meet the current significant levels of demand following the situation in Ukraine – both Russia and Ukraine together constitute the second largest steel exporter in the world. This has pushed significant pressure onto other worldwide manufacturers. Similar problems are being seen with timber, copper and aluminium supplies.

All of this is having an impact on the hotel development industry, as well as the wider construction sector, causing delay claims to rise.

Contractually, delay claims are usually considered as twofold – critical delay and disruption. Critical delay means the completion date of a project will be pushed back and, if caused by an event that is not the fault of the contractor, may lead the parties to agreeing a new completion date and relieving the contractor of paying its employer or the developer damages. Disruption is where the normal progress of construction work is effected by an event causing the work to be carried less efficiently and, in many cases, causing the contractor to suffer loss. It is not necessarily the case that critical delay will cause disruption, or vice versa.

It is contractors that are feeling the brunt of the problem. Ongoing projects that were tendered before the crisis hit have left construction companies in a particularly vulnerable position, and those that are tendering for new jobs are having to significantly restrict their quotations, with reports of many suppliers holding tender quotes for just 24 hours or even walking away from projects as prices soar.

With the problem only intensifying, it is as important as ever to closely manage development projects and carefully consider contracts to ensure you are adequately protected, which may include considering newer creative ways to ensure projects are not hampered further. If you want help with any issues, or have any general enquiries, please contact one Gordons LLP’s legal experts.


Michael Downes, Gordons LLP

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