Opinion

Hotels that don’t adopt technology risk being left behind

Scott McEwan, chief commercial officer at North

Whether it’s travelling for business or enjoying a stay for leisure, the guest experience within a hotel has never been more important. Guests are savvier than ever before with the purchase of a room, and at a time where costs are on the rise, there also comes the expectation of a seamless experience, catering to each and every need they may have.

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