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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Economy > Serviced apartment sector recovers to pre-Pandemic levels
Serviced apartment sector recovers to pre-Pandemic levels

Serviced apartment sector recovers to pre-Pandemic levels

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The serviced apartment demand has largely recovered to pre-Covid levels, with 91% of operator respondents stating occupancy is currently exceeding 2019 levels, according to the latest Savills/ASAP sentiment survey.

In turn, confidence remains in line with confidence reported in the February 2022 survey at 77%, however it added that “mounting economic headwinds’ since the close of the survey is likely to have had a bearing.

Over three quarters (77%) of operators listed rising energy costs as a challenge, representing the most significant headwind currently facing operators, up from over half (53.8%) in February 2022.

This was reflected in the “significant increase” in responses around future expansion, with the vast majority of respondents (86.4%) stating securing more energy efficient stock was ‘very’ to ‘extremely’ important, up from 61.5% in February 2022.

Additionally, both staffing costs and the rising cost of living were also deemed significant headwinds for the sector, each with 73% of respondents listing them as a challenge facing their business over the next three years.

Marie Hickey, commercial research director, at Savills said: “While operator confidence is largely in line with that reported earlier this year, wider economic uncertainty over the last few weeks, post the close of the survey in September, is likely to have dampened confidence levels somewhat.

“However, the subsequent currency depreciation could boost international visitor demand in Q4, particularly from the US, pointing to resilient operator performance predominantly in tourist destinations like London and Edinburgh.”

He added: “Additionally, the recent energy cost crisis has elevated operator concerns around the long-term impact of higher energy costs on profit margins, accelerating demand for more energy efficient properties.

“Operators on the whole were already moving towards ‘greener’ stock so as to align with their ESG aspirations, but also that of the lending and investor community. Rising energy costs has hastened this shift as more energy efficient stock, if occupied efficiently, should reduce energy bills to the benefit of margins.”

James Foice, ASAP CEO, said: “It is heartening to see general optimism in the serviced accommodation sector, with occupancy recovering to pre-pandemic levels. It shows once again the resilience of the sector and confidence in the recovery of business travel.

“At our Annual September Business Meeting, we had an expert panel and breakout discussions centring around exactly these same headwinds, showing that these challenges are a focus everywhere. Fortunately, the serviced accommodation sector is a collaborative and supportive space. We are confident that by sharing ideas and solutions, our Membership will continue to thrive as conditions steady around property, staffing, the energy crisis and rising costs.”

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