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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
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Home > Quick Guides > How to improve your hotel’s sustainability
How to improve your hotel’s sustainability

How to improve your hotel’s sustainability

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

The climate crisis has forced all industry sectors to implement strategies to reduce carbon emissions and promote efficient resource use. And with the Sustainable Hospitality Alliance recently releasing its latest pathway to net positive hospitality, here’s how to improve your hotel’s sustainability.

Conduct an Energy Audit

Conduct an energy audit to identify areas of your hotel that are consuming excess energy, such as HVAC systems, lighting, and appliances. Implement energy-efficient upgrades such as LED lighting and energy-efficient HVAC systems to reduce your hotel’s energy consumption.

Install Water-Saving Fixtures

Install low-flow showerheads, faucets, and toilets to reduce water usage in guest rooms and common areas. Encourage guests to reuse towels and linens to further reduce water usage.

Reduce Food Waste

Implement strategies to reduce food waste such as composting and food donation programs. Train staff to monitor food inventory and ordering to prevent excess food waste.

Reduce Single-Use Plastics

Implement strategies to reduce single-use plastics, such as using refillable soap dispensers instead of individual plastic bottles, and providing guests with reusable water bottles.

Use Sustainable Materials

Choose sustainable materials for your hotel’s construction, furnishings, and amenities. Choose materials such as bamboo or reclaimed wood for furniture, recycled or upcycled materials for decor, and environmentally-friendly cleaning products.

Encourage Sustainable Transportation

Encourage guests and staff to use sustainable transportation options such as public transit, bicycles, or electric vehicles. Provide charging stations for electric vehicles, and partner with local bike rental companies to provide guests with access to sustainable transportation options.

Support Local Communities

Support local communities by sourcing food from local farmers and suppliers and supporting local environmental organizations through donations or volunteer work.

Monitor and Track Progress

Monitor and track your hotel’s sustainability progress regularly. Set sustainability goals and track progress towards those goals. Use data to identify areas for improvement and adjust your sustainability strategy as needed.

Educate Staff and Guests

Educate staff and guests about your hotel’s sustainability initiatives and encourage them to participate. Provide information about your hotel’s sustainable practices in guest rooms, common areas, and on your website.

Participate in Sustainability Certifications

Participate in sustainability certifications such as Green Globe or LEED (Leadership in Energy and Environmental Design) to demonstrate your hotel’s commitment to sustainability and attract environmentally conscious guests.

Sustainable practices not only benefit the environment but also attract environmentally conscious guests and can help reduce operating costs. By improving energy and water usage, you can improve your hotel’s sustainability as well as reduce your overall environmental impact.

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