Checking In – The Hotel Owner Podcast

A weekly podcast produced by Hotel Owner, tailored for hoteliers and professionals navigating the dynamic world of hospitality. Join us as we delve into insightful conversations with industry experts, trailblazing entrepreneurs, and ambitious newcomers.

In association with

Howden Insurance
Angie Petkovic

How to overhaul your USP

STANDFIRST: Q: When I first opened my independent hotel more than 20 years ago, we were the largest and highest quality hotel in the town and our USPs were personal service, friendly, loyal staff and high-quality furnishings. It might sound simple, but it worked and we had circa 92% year-round occupancy.

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