Register to get 3 free articles
Register to unlock the article and receive our free newsletter. Join 26,000 other hotel leaders and stay in the know.
Want unlimited access? View Plans
Already have an account? Sign in
A landmark 17th Century hotel in Stratford-upon-Avon, the Swan’s Nest, has been recognised by Tripadvisor as a 2023 Travellers’ Choice award winner.
The coveted Travellers’ Choice awards celebrate businesses that have consistently received great reviews on Tripadvisor over the last 12 months.
The 72-bedroom Georgian townhouse hotel enjoys a serene setting overlooking the River Avon and is a short walk from Royal Shakespeare Theatre and the historic bustling town centre.
The landmark building was one of the earliest brick houses in the town, built around 1673, and the bricks are known to have been made on the site. Focus Hotels have managed the Swan’s Nest since 2019.
Hotel manager Kate Jeffries said: “For a small, independent hotel, this is wonderful news, and it shows we are doing something right.
“As a hotel team, we work extremely hard to ensure that our guests have a very special experience when they visit Swan’s Nest Hotel. Ultimately, this accreditation is down to the whole team; the people make the place.”
She added: “Having earned our position among the top 10% of hotels worldwide, we’ve now got to make sure we do everything we possibly can to stay there.”
Devin Grosse, chief executive officer of Focus Hotels Management Ltd, said: “We are immensely proud of the Swan’s Nest for earning this coveted award.
“It’s one thing to win an award which is determined by a panel of judges or industry experts, but to be named among the top 10% in the world because of the volume and nature of feedback from your guests is the most meaningful and valuable endorsement any hotel can receive.
“Kate and her team at the Swan’s Nest have clearly been putting people first and demonstrating that Focus Hotels is big enough to make a difference but small enough to care.”
John Boris, chief growth officer at Tripadvisor, said: “Earning a Travellers’ Choice Award demonstrates that you have provided great experiences to those who matter most: your guests.
“With changing expectations, continued labour shortages, and rising costs, this is no easy feat, and I am continually impressed with the hospitality industry’s resilience and ability to adapt. Cheers to another successful year!”
