Strand Palace appoints Michael Chan as cluster assistant director of Sales

Strand Palace and The Mole Resort, under L+R Hotels, has announced the appointment of Michael Chan as cluster assistant director of sales.

L&R said Chan is a “dedicated and results driven” assistant director of sales with a track record in implementing successful sales strategies that deliver increased performance for hotels, with a firm focus on customer service.

Chan’s key notable experience includes previously working as director of Corporate Sales at Edwardian Hotels London – The May Fair, responsible for business development, implementing strategies and achieving key KPIs within the corporate sector of the business alongside developing the Chinese / Asia Pacific market.

Key achievements included high revenue return for the hotel alongside a successful partnership with Royal Opera House.

Chan’s focus for his new role is to support the cluster director of Sales, Nicole Williams, to drive revenue and develop new business for Strand Palace’s key markets, both UK and international.

He will also be “integral” in driving revenue for The Mole’s UK leisure and corporate markets, working to amplify the hotel’s corporate incentives, meetings, events, as well as on-site experiences, featuring over 40 adventurous and leisurely activities.

Chan said: “Having been in the hospitality sales/business development space for 14 years, it is both challenging and exciting to see the current industry and segmentation changes and be able to see things with fresh eyes following the pandemic.

“Strand Palace and The Mole have amazing offerings for both our leisure and corporate guests, from Strand Palace’s meeting and events spaces to The Mole’s variety of leisure activities. I am really excited to elevate both establishments.”

Strand Palace has been welcoming guests since 1909 and offers 788 bedrooms on the iconic Strand in central London.