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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Appointments > Accor appoints CCO for Europe and North Africa
Accor appoints CCO for Europe and North Africa

Accor appoints CCO for Europe and North Africa

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Accor has appointed Julie White to the position of chief commercial officer Europe and North Africa for its Premium, Economy and Midscale division. 

In her new role, White will be responsible for leading Accor’s regional commercial team with responsibility for driving the business revenue strategy for the company across the Europe and North Africa markets. 

The commercial team encompasses areas including sales and distribution, marketing, loyalty and customer experience, and revenue management.

Based in London, White has over twenty years of experience in the global travel industry in a range of commercial leadership roles covering distribution, CRM, revenue management, digital, sales and marketing. 

Accor said her appointment will support the development of its fast-growing portfolio in the region across its well-established and diverse Premium, Midscale and Economy brands, which include Pullman, Novotel and ibis.

She joins Accor from Wyndham Hotels and Resorts where she held the position of vice president commercial for Europe, Middle East, Africa and Eurasia. Prior to this, she gained experience in consultancy with PwC Consulting, and within leading airlines including Virgin Atlantic, British Airways and American Airlines.

The appointment follows the announcement of Karelle Lamouche as Global CCO for the Premium, Midscale and Economy division.

Karelle Lamouche, global CCO, Premium, Midscale and Economy, Accor said: “Accor has a clear focus and commitment to further develop our European market leadership and drive commercial value through our guest centricity and brand strength. 

“Our strategy consistently positions us as the preferred partner for hotel owners and guests in Europe. This is thanks to our powerhouse of brands and our unwavering commitment to hospitality excellence. Julie has a brilliant track record and fantastic experience as a commercial leader, and I know she will be a huge asset to the business.”

White added: “Accor has one of the most far-reaching and diverse portfolios across Europe and North Africa, but its ambition to keep growing in strength and success is evident. I am excited to be working with such a great team to help deliver Accor’s commercial objectives across the region.”

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