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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Brands > Eden Hotel Collection unveils new employee benefits
Eden Hotel Collection unveils new employee benefits

Eden Hotel Collection unveils new employee benefits

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Eden Hotel Collection has announced a number of new employee benefits including new payments to help with rising costs of childcare in the UK.

The new ‘Return to Work Support Scheme’ will give staff an additional £200 per month for the first six months after returning from maternity leave.

Eden Hotel Collection is also increasing pay for jury service to full-pay as well as support for eye care which will increase from £25 to £50 for an eye test and £50 to £125 for eyewear.

Furthermore, the company will offer a paid day of organised volunteer work to support The Eden Hotel Collection’s sustainability goals.

Fertility support has increased to provide paid time off for appointments, while
contributions towards paid maternity leave includes an additional six weeks’ pay at 50% salary on top of the existing first six weeks at 90% and remainder at statutory pay.

Paid paternity leave increases from statutory pay for two weeks to 90% for two weeks and an additional 50% for a third week.

The benefits have been rolled out at all hotels within The Eden Hotel Collection, which
employs 350 staff across the UK.

Lisa Redding, group people director, said: “We simply couldn’t create memorable
experiences for our guests without our dedicated teams, which is why it’s important that we
look after our staff and their loved ones.“Our benefits have all been carefully handpicked and developed over time, so we’re pleased to be evolving these once again in line with our ‘money, mind, body and heart’ wellbeing ethos.

“As a private, family-owned business, we are proud to enhance a number of our benefits
around family provisions, offering more than statutory pay for maternity, paternity and
adoption leave, in addition to progressing our plans to launch a new fertility support policy
for families going through fertility treatment later this year.”

Mark Chambers, group managing director, added: “We have an incredible workforce who
are integral to making our hotels the warm and welcoming places they are. These latest improvements are all about making sure we are supporting them – especially in today’s tough economic climate – in as many ways as possible, on things that matter to them and their families the most.”

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