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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > 2023 hotel trading performance defies expectations
2023 hotel trading performance defies expectations

2023 hotel trading performance defies expectations

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The UK hotel market has recorded another year of strong trading performance, according to the latest UK Hotel Trading Performance Review 2023 by global property adviser Knight Frank in partnership with HotStats.

Despite a “particularly challenging macroeconomic environment”, the sector has delivered strong revenue growth, with profits now exceeding pre-pandemic levels across most markets.

It found the trading performance of the UK hotel sector has continued to “improve significantly” in 2023, with London’s 12-month occupancy increasing by 16 percentage points to reach 77%, ahead of the UK’s regional occupancy performance for the first time since the post pandemic recovery began and in line with historical trends.

Meanwhile, the high inflationary environment has supported pricing, with London’s ADR1 rising by 8% in the past 12 months and is up 22% on its 2019 performance. The ongoing recovery of overseas visitors has been the key driver behind the significantly boosted occupancy levels, with trading further supported by strong growth in corporate and meetings and events business, as well as continued robust leisure demand.

The regional market has remained buoyant throughout 2023, with Knight Frank forecasting full-year occupancy to reach above 74% and ADR envisaged to grow to £103, the first time in history to achieve above £100. Full year 2023 occupancy will continue to lag 2019 levels by just 2.6 percentage points, but there will continue to be strong ADR growth, up by 26% versus 2019 – buoyed by conference business returning and continuing strong demand for short break leisure trips.

Whilst macro-economic uncertainties remain and global tensions intensify, all of which have potential to dampen economic activity and travel, there is no evidence yet of a slowdown. Instead, a cautiously optimistic picture is forecast, with year-on-year growth rates expected to soften.

London’s strong revenue growth significantly outpaced rising costs, to deliver GOPPAR3 performance, surging ahead of its 2022 performance by 40%, recording GOPPAR of approximately £97 for the 12-month period to September 2023.

London’s GOPPAR performance is now 1.7% ahead of 2019, at the same time, annual profit conversion improved, achieving a Gross Operating Profit (GOP) of 42% of total revenue, almost two basis points higher than the previous year.

Across the regions, total costs PAR increased at a faster pace than TRevPAR4 growth, with costs rising by 17% over the same 12-month period. Despite the GOP margin falling by 1.5 basis points to 29.1%, respectable GOPPAR growth of 9% was achieved, rising to over £34. GOPPAR performance is now 5.1% ahead of 2019 profits.

Knight Frank also reported on current levels of supply, estimating the market to be some 2.4% smaller than at the end of 2019, which has supported trading performance. It is estimated some 35,000 rooms are currently in exclusive-use government contracts, of which some 40% of these rooms previously traded under a global hotel brand.

Some 7,000 new rooms are planned to open in London in 2024, equating to a rise of 4.6% in supply, whilst more muted growth of 1.6% is forecast in Regional UK, an increase of 8,600 rooms.

Karen Callahan, partner and head of Hotel Valuations at Knight Frank, said: “Fundamentals of the UK hotel sector remain strong, despite its challenges and 2024 is set for another exciting year of growth and opportunity. The sector has proven repeatedly its ability to weather turbulence and the strong trading performance is serving to counter the increase in yields in a high-interest rate environment, with hotel values holding up strongly and performing well compared to other sectors.

“The pound staying low, improving flight schedules, and a more stable economic outlook will all serve to boost international demand. Following a slow start to 2023, Q1-2024 presents a real opportunity to drive growth and we remain optimistic that the UK hotel sector is well placed to deliver another year of resilient growth.”

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