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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Advice > Dear hoteliers – wellness tourism is on the rise
Dear hoteliers – wellness tourism is on the rise

Dear hoteliers – wellness tourism is on the rise

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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With one in eight adults in the UK grappling with persistent exhaustion, wellness holidays are no longer a luxury but a necessity for our wellbeing. Demand for such holidays is growing: the wellness tourism market is projected to reach $1.3tn (£1.03tn) by 2025. 

Meanwhile, half of all travellers in 2023 were found to have planned vacations with the primary aim of enhancing their wellbeing. 

Indeed, Holland and Barrett’s 2024 Wellness Trend Report has indicated a remarkable 2000% surge in online wellbeing consultation bookings in 2023. This upswing not only reflects a growing cultural health-conscious mindset, but also a drive towards self-care.

Hotels are at the forefront of this, not just accommodating individuals, but providing a holistic escape from daily life for guests.

Keeping fit and fresh

Physical activity is one of the primary methods for maintaining a happy and healthy lifestyle. In fact, outdoor exercise is a growing trend, with a remarkable $19.7bn (£15.6bn) sales in hiking footwear underscoring the surge in hiking and similar activities. Rucking, which is the practice of walking with a weighted backpack, is another anticipated major health trend for 2024. 

Hotels can therefore encourage guests to take a walk – be it to explore every corner of the city, or follow nature trails, as Burgh Island does with its close proximity to the scenic coastal South West Coast Path – England’s longest National Trail – and climbing the paths around the island, where various animals and plants coexist.

It’s not just physical wellbeing that needs to be attended to, however; mental wellbeing is important too and exercise can contribute to this, with actions as simple as climbing stairs instead of taking lifts enhancing people’s state of mind. At Burgh Island, we also host artist experiences that not only allow guests to explore their creative selves, but truly connect with the island’s elemental surroundings.

An apple a day 

Between all that exercise, guests will have worked up an appetite! Food undoubtedly plays a great role in wellbeing, and maintaining a diverse and nutritious diet is essential not only for physical mobility, but for enhancing memory, concentration, and even preventing depression. 

A Mediterranean diet – fibre, seafood, legumes, and a glass of wine or two – is widely considered to be one of the healthiest diets in the world, and incorporating these into your hotel’s menu can help promote better physical and mental wellbeing for guests.

However, it’s not just about what type of food, but its quality too. Locally-sourced food not only has environmental benefits – such as reducing food miles and waste – but is often fresher, free from preservatives, and more flavourful. This is why we emphasise sourcing local produce for our kitchens at Burgh: it’s more sustainable, healthier, tastier, and helps us showcase the best of British.

Have a nap

After having eaten, some guests will simply want a short nap. Almost half of UK adults do not get the recommended seven to eight hours of sleep every night, which can be detrimental to mental wellbeing and even longevity. It is reported that consistent, quality sleep can add as much as two to five years of life expectancy to an adult.

As such, sleep tourism is now on the rise. According to Skyscanner’s UK Travel Trends for 2024, over a third of holidaymakers have listed sleep as their favourite thing to do while on a break. Hoteliers will want to provide guests with a plush, comfortable environment to spend their time.

One of our principles at Burgh Island is to eliminate blue light in our hotel rooms, not just for the sake of staying true to our 1920s art deco heritage, but to help our guests disconnect before bed. 15 million UK internet users opted for a digital detox last year, and a third of internet users sought up to a month offline. Of course, digital devices are available in our rooms upon request, but guests that want to tune out will appreciate a good night’s sleep.

As hotels incorporate a variety of trends and practices to improve the physical and mental wellbeing of guests, they serve to meet the demands of guests for a getaway that prioritises holistic wellbeing. By doing so, hotels can become more than a business – and offer guests an enchanting retreat from everyday life.

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