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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Advice > Top sustainability practices revolutionising hotels today
Top sustainability practices revolutionising hotels today

Top sustainability practices revolutionising hotels today

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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As more environmentally-conscious consumers change their habits, sustainability has become a significant trend that is reshaping the hospitality sector. Hospitality is quickly adapting to incorporate practices that have a reduced environmental impact and to support socially responsible initiatives – so expertise in sustainable practices in hotels, where exceptional customer service is balanced with a low carbon footprint, is widely sought.

Hotel sustainability goes beyond recycling or lowering water usage as it also encompasses a comprehensive approach that includes reducing environmental impact, improving waste management and engaging with the local community. It can provide exceptional guest experiences without compromising the ability of future generations to enjoy the same. 

Incorporating sustainable practices into the hotel industry can bring about powerful change. They promote low environmental impact and also provide considerable benefits. These advantages – environmental, financial and social – collectively form what is commonly known as the ‘triple bottom line’ in discussions on hotel sustainability. Here are 10 ways to do it:1. Use energy-saving technologies

There are many modern hospitality technologies that can reduce the environmental impact of a hotel. By implementing LED lights, high-efficiency HVAC systems, and occupancy sensors, significant reductions in power consumption can be achieved. Additionally, investing in renewable energy sources such as solar panels offers a long-term solution for mitigating the high-energy costs commonly associated with the hotel industry.

2. Automate the guest rooms’ systems

One innovative approach is to automate various amenities in guest rooms. This includes devices like thermostats, lighting controls and window shades that can be programmed to operate only when guests are present. This not only benefits the environment but also enhances guests’ comfort.

3. Put reminders for guests

It is important to promote environmental awareness among your visitors and gently remind them of their role in preserving the environment. Placing signs that promote using towels more than once or turning off lights can effectively encourage behaviours to support sustainability in hotels.

4. Offer eco-friendly guest services

Providing eco-friendly options like bike rentals or electric vehicle rentals instead of cars can significantly reduce carbon emissions and promote environmentally and socially sustainable tourism. Opting for toiletries and amenities packaged in biodegradable materials demonstrates a strong commitment to green initiatives.

5. Recycle and compost

To encourage guest participation in waste management practices, providing clearly labelled bins can make a significant impact. Additionally, implementing a composting program to convert kitchen waste into organic material is an effective way to make use of uneaten food.

6. Minimise the waste

Taking steps to streamline operations and minimise waste is vital. This could involve replacing single-use items with more sustainable options or selecting suppliers who prioritise reducing packaging.

7. Change your menu and food supply

When you incorporate locally-sourced ingredients into your menu, you support local businesses and reduce carbon emissions from your F&B service. In addition to environmental benefits, creating menus that highlight seasonal foods adds fresh flavours while promoting sustainable practices. You can also work to reduce food waste, sending leftover food to a food bank, and using organic foods with fewer pesticides.

8. Eliminate toxic product use

By switching to organic products for cleaning, you are protecting the health of both guests and housekeeping staff and making a significant impact in reducing water pollution. The use of all-natural products can be a big draw for sustainable hotels.

9. Create an eco-friendly garden

Designing and maintaining beautiful green spaces within hotel grounds provides guests with peaceful and calming areas while also benefiting the surrounding microclimate. Whenever possible, using native plant species helps ensure their survival without the need for excessive watering or maintenance.

10. Move your onboarding and training online

Choosing digital platforms for training sessions helps reduce paper consumption, contributing to conservation efforts. Additionally, it offers flexibility for new employees in the hospitality industry, providing access to resources with the click of a button.

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