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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > People > John Wagner joins Zeal Hotels as NED
John Wagner joins Zeal Hotels as NED

John Wagner joins Zeal Hotels as NED

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hotel sector veteran John Wagner has joined Zeal Hotels as a non-executive director, bringing his expertise to the group as it prepares to open its first net zero carbon hotel, the Voco Zeal Exeter Science Park, in January 2025.

The four-star, 142-bedroom net zero carbon property is currently under construction and on schedule in week 62 of a 75-week construction programme. The hotel surpasses the 2050 target for energy efficiency and will create more energy that it will utilise.

Wagner will support the team as they develop the net zero carbon Zeal Hotel brand and help to promote ESG collaboration within the hospitality industry.

Wagner has previously held positions including co-founder and CEO of Cycas Hospitality, one of the largest, and most successful, white label operators in Europe with franchises from Marriott, Hyatt, Radisson, Accor and IHG.

Prior to joining Cycas, he was VP at IHG, where he planned and developed the European and Middle East variant of the Staybridge Suites brand.

It said he has “extensive knowledge” in hotel marketing, operations and strategic development having lived and worked in his native US, as well as Paris, Prague, London and Amsterdam.

Wagner said: “Climate change is the most pressing issue of our times and in the hotel sector we have a chance to make a real difference. I am looking forward to working with Zeal Hotels at this critical moment and having the opportunity to learn and lead by example.”

Tim Wheeldon, managing director, Zeal Hotels, added: “John has over 40 years of experience in the hospitality industry and brings with him extensive knowledge of worldwide brand development. He has worked with hotel groups, investors, and developers and perhaps more importantly, he understands the requirement for a quality guest experience, which is at the forefront of our minds with the new net zero carbon Zeal Hotels concept. We are thrilled to welcome John to Team Zeal at this exciting time.”

The Voco Zeal Exeter Science Park, which achieved the BREEAM Outstanding rating at the design stage, will be located adjacent to J29 of the M5 Motorway and less than a mile away from Exeter airport.

The hotel will be operated by Valor Hospitality and will join IHG’s network as the group’s first ever new-build net zero carbon hotel.

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