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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
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Home > Latest News > Serviced Apartments > CitySuites achieves carbon neutrality for fourth consecutive year
CitySuites achieves carbon neutrality for fourth consecutive year

CitySuites achieves carbon neutrality for fourth consecutive year

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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CitySuites has achieved carbon neutrality for the fourth consecutive year, according to its Environmental, Social, and Governance (ESG) report released today (18 September). It comes as it has procured renewable energy for the past three years, whilst investing in water conservation and adopting “innovative” waste reduction programs. 

According to its latest report, the luxury serviced apartments group has also diverted 100% of waste away from landfills for the third year in a row, and is powering its operations using 100% renewable energy.

Combined with enhanced energy reporting, the company said it hopes to lower its carbon intensity ratio by a further 5% in 2024.

So far, in 2024, it has developed a carbon reduction glide path, setting annual targets as the business moves towards net zero emissions. CitySuites has also entered into a new partnership with 5D Net Zero, a carbon-offsetting investment company that ensures they participate in a verified programme.

Elsewhere, the group said its DE&I commitments have “continued to provide a tangible set of values and targets”. 

Over the year, it achieved the Disability Confident Employer accreditation, trained eight Mental Health First-Aid Champions, and raised almost £10k for charitable initiatives.

It also formalised an employee committee with representatives from every department to meet on issues, including a DE&I programme.

The group added that its ”robust governance framework is designed to drive sustainable growth, uphold ethical standards and foster trust among employees, guests and partners”. Key components of this include “clear policies, rigorous oversight, and a culture that prioritises ethical decision-making and accountability”. 

Gavin Bailey, MD of CitySuites, said: “Hospitality plays a crucial role in driving sustainable change. At CitySuites, we believe that luxury and sustainability can coexist. By adopting a sustainable business model, we are demonstrating that high-end experiences can be achieved without compromising the planet. 

“By actively monitoring and adapting our ECG structures, we remain responsive to evolving industry standards and stakeholder expectations. Our commitment to principled leadership and transparency positions us to navigate challenges and seize opportunities, reaffirming our dedication to excellence and ethical conduct in the hospitality industry.”

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