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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Southwark Council launches Hospitality Skills Hub
Southwark Council launches Hospitality Skills Hub

Southwark Council launches Hospitality Skills Hub

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Southwark Council has launched a new initiative, Southwark’s Hospitality Skills Hub, designed to help residents to start and advance careers in the hospitality industry while also helping businesses address challenges in recruitment and retention.

The launch of Southwark’s Hospitality Skills Hub forms part of Southwark’s 2030 vision for a fair economy and responds to broader trends within the UK hospitality sector, which has faced staffing pressures following Brexit and the COVID-19 pandemic.

The Hospitality Skills Hub will provide free training and 1:1 support to Southwark residents interested in hospitality careers, aiming to create 130 jobs and apprenticeships over the next two years.

The hub is delivered by training and development company, Rinova Ltd and involve partnerships with Hilton Bankside, Jumeirah Carlton Tower Hotel, Unwind Bars Waterloo, The Hoxton Hotel, Strand Palace Hotels, Sea Containers London, Elephant and Castle Town Centre, Camberwell Business Network.

Councillor John Batteson, cabinet member for Climate Emergency, Jobs, and Business, said: “The Hospitality Skills Hub will strengthen our economy by connecting Southwark residents with meaningful careers and ensure local businesses thrive in what is a competitive market. At a time when many hospitality employers face challenges in finding skilled workers, this initiative is crucial for sustaining growth and offering fair, quality jobs in our community.

“The Hub also supports the national trend toward fairer wages and working conditions in hospitality. There are now over 390 accredited employers paying the London Living Wage in Southwark already, and the Hub will work with local businesses to drive this number even higher, advocating for good pay standards across the borough.”

Aimee Lubwama, director of People and Culture, Hilton Bankside, added: “We are excited to take part in the launch of this new programme through the Southwark Hospitality Skills Hub. It is a great opportunity not only to showcase the fantastic career paths available within the industry but also to help nurture young talent in our local community and provide them with the key skills they need to thrive in the future.”

Timothy R Andrews, head of Talent at Jumeirah London and host of Talking Hospitality, concluded: “Southwark’s Hospitality Skills Hub is a brilliant opportunity for us as employers to share our experiences and contribute to the growth of the next generation. It’s through this collective effort that we can help shape a skilled and motivated workforce, ensuring the industry continues to evolve and succeed.

“The real strength of the Hospitality Skills Hub lies in how it encourages employers to come together, share knowledge, and pass on our experience. This collaboration will help shape the future talent pool, giving them the tools to succeed and move the industry forward.”
Small hospitality businesses, which are often most affected by national labour shortages, will benefit from the Hub’s free recruitment services and tailored needs assessments, which aim to alleviate hiring challenges and support growth.”

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