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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > People > Joanna Barnett appointed general manager of Fairmont Windsor Park
Joanna Barnett appointed general manager of Fairmont Windsor Park

Joanna Barnett appointed general manager of Fairmont Windsor Park

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Fairmont Windsor Park and the Arora Group have announced the appointment of Joanna Barnett as its new general manager.

Barnett’s career, whose career spans three decades in the luxury hospitality industry, joins Fairmont Windsor Park following a 12-year tenure at The Grove, a country estate and hotel in Hertfordshire.

Most recently, she served as hotel manager, overseeing the property’s operations, group sales, and revenue management, driving significant growth and delivering “exceptional” guest satisfaction.

Her journey at The Grove began in 2013, during which she progressed through a series of senior leadership roles, including director of Events and Food and Beverage, and director of Events.

Prior to her career at The Grove, Barnett honed her skills at The Landmark London, where she held key leadership positions, including events director and director of Event Sales, during her 11-year tenure.

She began her journey in hospitality at The Savoy Group and The Berkeley, laying the foundation for her distinguished career in luxury hotels.

Barnett succeeds Ryan Nicholls, who has served as general manager since March 2022 and now takes on the role of Project Development director at the Arora Group, based at the group’s head office.

Barnett said: “I am thrilled to join the team at Fairmont Windsor Park. This exceptional property represents a unique proposition within the luxury hospitality market. I look forward to working with the talented team to build on its wonderful offering and continue to deliver unforgettable moments for our guests.”

Surinder Arora, founder and chairman of the Arora Group, added: “We are delighted to welcome Joanna to the Fairmont Windsor Park and the Arora family. Our flagship property has had a successful 3 years since its opening, and we are delighted that Joanna is taking on the reins to lead the fantastic team to truly cement the hotel’s position as one of the best country house hotels in the UK.”

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