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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
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Home > Features > How carbon-positive dispensing is transforming the hotel industry
How carbon-positive dispensing is transforming the hotel industry

How carbon-positive dispensing is transforming the hotel industry

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

Hotels worldwide are reimagining their approach to sustainability, and one of the most impactful changes is the adoption of carbon-positive dispensing systems. By replacing single-use plastics with refillable and eco-friendly solutions, hotels are significantly reducing waste, enhancing their environmental credentials, and redefining guest experiences.

Reducing Waste with Smart Dispensing Solutions

For decades, hotels relied on miniature bottles and single-use containers for toiletries. While convenient, these products have contributed to a staggering amount of plastic waste globally. Transitioning to carbon-positive dispensing systems allows hotels to eliminate the reliance on disposable packaging and significantly reduce their contribution to landfills.

Refillable dispensers not only minimise waste but also streamline operations. Housekeeping staff save time by refilling dispensers rather than replacing individual bottles, and inventory costs decrease as bulk purchases replace smaller, wasteful options. Hotels are finding that this shift is not just an environmentally sound choice but also a practical and cost-effective one.

A Boost for Brand Reputation

Today’s travellers are increasingly conscious of their environmental impact. As a result, they are more likely to support businesses that share their values. Hotels that adopt sustainable practices, such as using carbon-positive dispensing systems, align themselves with the growing demand for eco-conscious travel.

Guests are noticing these efforts, with many leaving positive reviews and praising hotels for their commitment to sustainability. These changes not only help reduce environmental harm but also strengthen the relationship between hotels and their customers.

Kuishi: Partnering with Visionary Hotels

Kuishi has been at the forefront of this transformation, collaborating with innovative brands such as The Pig and Jumeirah Hotels to create bespoke, refillable dispensers.

For The Pig Hotels, known for their rustic charm and dedication to sustainability, Kuishi designed dispensers that perfectly complement their interiors while reinforcing their eco-conscious ethos. Similarly, renowned for their luxurious and innovative approach, Jumeirah Hotels opted for sleek and modern dispensers to align with their brand’s emphasis on refinement and sustainability.

These custom solutions reduce waste and act as subtle yet powerful branding tools, elevating the guest experience and showcasing each hotel’s commitment to sustainability.

How carbon-positive dispensing is transforming the hotel industry
Pig The Village Pub, The Pig Hotels, The Village Pub, Barnsley, Cotswolds, pub, beer, wine, food

Enhancing Brand Identity Through Design

Bespoke dispensers do more than minimise waste—they elevate a hotel’s image. Refillable dispensers leave a lasting impression on guests by combining style, functionality, and eco-consciousness.

Today’s travellers value thoughtful design and meaningful actions and notice the details. Custom dispensers tailored to a hotel’s brand ethos create a cohesive and memorable experience. Whether the hotel is a boutique property or a global chain, such efforts foster brand loyalty and earn glowing reviews.

Leading the Way in Carbon-Positive Practices

Kuishi’s commitment to sustainability goes beyond product design. The company uses environmentally responsible materials and ethical manufacturing practices while partnering with organisations like Carbon Sense to assess offsets and reduce carbon footprints beyond the carbon produced from manufacture to eventual recycling. These efforts align with the global push toward carbon-positive solutions, setting a new standard in sustainable hospitality.

A Greener Future for Hospitality

The hospitality industry is embracing sustainability not as an option but as a necessity. By partnering with forward-thinking companies like Kuishi, hotels are achieving more than just waste reduction—they are transforming how sustainability and luxury coexist.

As seen with trailblazers like The Pig Hotels and Jumeirah Hotels, carbon-positive dispensing systems are redefining what it means to lead in hospitality. These systems provide hotels with an opportunity to enhance their brand reputation, reduce waste, and meet the expectations of modern, eco-conscious travellers, paving the way for a brighter and greener future.

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