Popular now
Ja Resorts and Hotels plans Dubai portfolio upgrades

Ja Resorts and Hotels plans Dubai portfolio upgrades

IHG to debut Vignette Collection in London with Canary Wharf signing

IHG to debut Vignette Collection in London with Canary Wharf signing

Fergus grows Spain portfolio amid UK demand

Fergus grows Spain portfolio amid UK demand

Topic Hub

Positive Reviews

Coverage of positive reviews and guest feedback across the UK hotel industry, highlighting properties recognised for exceptional service, facilities, and guest satisfaction. Reporting includes industry awards, traveller ratings, and testimonials that influence reputation, marketing, and booking decisions. Also explores how hoteliers respond to and leverage positive reviews to drive business performance.

Positive Reviews

Coverage of positive reviews and guest feedback across the UK hotel industry, highlighting properties recognised for exceptional service, facilities, and guest satisfaction. Reporting includes industry awards, traveller ratings, and testimonials that influence reputation, marketing, and booking decisions. Also explores how hoteliers respond to and leverage positive reviews to drive business performance.

British travellers plan earlier and take more trips, Marriott Bonvoy finds

British travellers are booking holidays earlier and planning more trips than any other…

Optimising hotel room configurations for flexibility and guest satisfaction

Crafting hotel rooms that appeal to couples, families, or business travellers while keeping…

Regency House appoints GM ahead of opening

Belfast’s five-star boutique accommodation offering Regency House has appointed Nicholas…

Guest service vs guest experience: what’s the difference?

In the hospitality industry, terms like “guest service” and “guest…

How carbon-positive dispensing is transforming the hotel industry

Hotels worldwide are reimagining their approach to sustainability, and one of the most…

The UK ranks among top 10 travel destinations for 2025, Siteminder finds

A new report by software platform SiteMinder shows that the UK ranks among top 10 travel…

Here’s what you miss when you neglect your customer experience

Some 70% of buying experiences are based on how the customer feels they are being treated,…

How can hotels maximise direct bookings?

The primary goal for any business striving for consistent revenue is to boost sales. To…

Navigating operational challenges in the hospitality industry

In the past, the UK’s hotel industry has proved it can withstand adversity, having faced no…

Mastering RevPAR: The Ultimate Guide to Revenue Per Available Room in the Hotel Industry

Introduction to RevPAR Revenue Per Available Room (RevPAR) is a key performance indicator in…