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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > People > Miiro names Nicola James as Templeton Garden
Miiro names Nicola James as Templeton Garden

Miiro names Nicola James as Templeton Garden

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Miiro has appointed Nicola James as general manager of its Templeton Garden property ahead of tis April opening.

With nearly two decade’s experience in the London hotel landscape, and almost 26-years’ experience in the hospitality industry, James brings with her an in-depth understanding and a glowing track record for cultivating distinctive guest experiences and delivering world class service.

In her role at Templeton Garden, James is responsible for overseeing all aspects of the hotel opening in April 2025, from “envisioning and bringing to life a memorable and brilliantly considered guest experience”, to curating the hotel’s F&B spaces.

On being appointed GM, James said: “I am thrilled to be joining the Miiro team at a time of expansion for the brand, what we have at Templeton Garden is an incredibly unique space in London. I am honoured to be here from the very beginning, to be building a passionate team and to be playing a part in shaping the property’s future.”

She joins Templeton Garden from her most recent position as general manager at Holmes Hotel, located in the heart of Marylebone in the coveted Chiltern Street. This position was preceded by her role as deputy general manager at Charlotte Street Hotel in Fitzrovia and Covent Garden Hotel.

The 156-room property is situated in Earl’s Court, once a rural neighbourhood home to writers Beatrix Potter and Agatha Christie, which has now evolved into one of the capital’s most well-connected hubs.

Templeton Garden will be home to a café-meets-deli, a modern British restaurant, cocktail bar, a state-of-the-art gym, in addition to a Refresh Room, a Miiro signature feature. Upholding the area’s leafy heritage, the beautiful garden forms the green heart of the hotel, a peaceful oasis where contemporary design meets English elegance.

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