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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Brands > Hyatt appoints new Inclusive Collection president
Hyatt appoints new Inclusive Collection president

Hyatt appoints new Inclusive Collection president

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hyatt Hotels has announced the appointment of Javier Águila as president, Inclusive Collection, effective 1 March 2025, in addition to his current role as group president, EAME, overseeing Hyatt’s Europe, Africa and Middle East region.

The appointment of Águila for Hyatt’s global all-inclusive portfolio spanning approximately 55,000 rooms reflects “greater focus and differentiation to maximise the potential” of Hyatt’s 11 Inclusive Collection brands.

This includes the Bahia Principe Hotels and Resorts brand, which last month entered Hyatt’s portfolio as part of a 50/50 strategic joint venture with Grupo Piñero. Águila serves on the board of the joint venture.

Águila’s appointment comes on the heels of Hyatt’s launch of five distinct brand portfolios – Lifestyle, Luxury, Inclusive, Classics and Essentials – as well as the formation of a dedicated Lifestyle group, led by Amar Lalvani. Further announcements relating to a new luxury group will be forthcoming later this year.

In his expanded role, Águila will oversee all aspects of Hyatt’s global all-inclusive business, including development, operations, branding, and commercial performance, working closely with functional teams around the world.

Mark Hoplamazian, president and CEO, Hyatt, said: “With our distinct brand portfolios and dedicated leadership, we are strengthening our commitment to delivering experiences that meet the needs of our very different guest and customer bases.

“Javier came to Hyatt through the acquisition of Apple Leisure Group in 2021, and between his vast all-inclusive expertise and the growth momentum the EAME region has seen under his leadership since 2022, I am confident he will bring the full potential of our growing Inclusive Collection to bear and further advance Hyatt’s position as a leader in all-inclusive, caring even more deeply for guests, customers and owners in this exciting segment.”

He added: “Javier possesses a growth mindset and is filled with ideas for innovation and continuous improvement in performance for all our Inclusive Collection brands.”

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