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Park Hall Resort and Spa becomes first UK hotel with AI concierge

Guests at the hotel can access concierge services and resolve issues via WhatsApp and phone calls, which are initially answered by an AI agent available 24/7 in multiple languages

Sofia Floris Send an email Thursday, 6 March 2025, 12:50Last Updated: Thursday, 6 March 2025, 12:50
1 minute read

Lancashire’s Park Hall Resort and Spa has become the first UK hotel to adopt an AI concierge that talks to guests over the phone and via WhatsApp. 

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Sofia Floris Send an email Thursday, 6 March 2025, 12:50Last Updated: Thursday, 6 March 2025, 12:50
1 minute read
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