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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Brands > Turas Hotels unveils new senior appointments
Turas Hotels unveils new senior appointments

Turas Hotels unveils new senior appointments

In this episode we speak to Philip Lassman, managing director UK&I at Numa. Philip spoke about the lessons learned from his time at Hilton, IHG and Accor, and how his early roles have shaped his leadership approach, the rise of aparthotels and why guests are increasingly seeking flexible and locally connected stays, how Native by Numa sites root themselves in their local neighbourhoods, and Philip’s plans for growing the Numa brand.

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Highland-based group Turas Hotels has announced a series of senior appointments as part of a leadership overhaul aimed at driving growth and acquisitions across Scotland.

The company has appointed Jennifer Macdonald-Nethercott as head of marketing and Johan Van Heerden as its first internal revenue manager.

Macdonald-Nethercott, who led the group’s recent rebrand to Turas – Gaelic for “journey” – brings 25 years’ experience in Highland tourism. She will oversee the rollout of the “Stay–Discover–Dine” brand vision and a new customer rewards scheme.

Van Heerden, who currently works at the Boat Country Inn, will focus on centralising revenue management across the group’s portfolio.

Other senior appointments include Victoria Erasmus as director of sustainability. Erasmus, co-chair of Visit Inverness Loch Ness, previously led the Glen Mhor Hotel to international recognition at the World Sustainable Travel and Hospitality Awards. 

She will now lead sustainability initiatives across all properties, including the development of climate plans and diversity and inclusion policies.

Delia Keating will now serve as head of recruitment, while Fiona Connor will lead on human resources. Charlotte Sukhraj and Peter Thornton also join as sales managers. 

Additionally, a centralised accounts team has also been established.

Turas Hotels, formerly the J and R Group, owns a portfolio of hotels and hospitality businesses along the A9 corridor, including the Cairngorm Hotel and Boat Country Inn in the Cairngorms National Park, the Seaforth in Ullapool, the Glen Mhor Hotel in Inverness and McKays in Pitlochry. It also operates the Uile-bheist Distillery and Brewery in Inverness.

Macdonald-Nethercott said: “It’s a privilege to create and develop the look and feel of the brand and to impart the vision to our teams and guests.

“A stay with Turas is much more than just a bedroom. Our properties are offering guests quality food and drink, music and entertainment and experiences such as distillery tours.”

Richard Drummind, Turas Hotels director, added: “Through the Turas model, we are able to use our talented people across the whole group while cross-promoting our individual properties under the Turas umbrella.

“We knew marketing would have a major role to play moving forward. Jennifer understands the vision and was a natural choice for us.”

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