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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
HBD Partners: Industry specialists in hospitality recruitment with 30 years of expertise. HBD focuses on sourcing elite talent and interim leadership to help leisure and travel firms achieve their impact goals.
Home > Features > RAW Charging publishes new whitepaper: Powering Up the Guest Experience
RAW Charging publishes new whitepaper: Powering Up the Guest Experience

RAW Charging publishes new whitepaper: Powering Up the Guest Experience

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

A new whitepaper exploring the value of electric vehicle charging to the hospitality industry has been published by RAW Charging.

As the leading UK provider of EV charging solutions to the hospitality sector, RAW Charging’s new whitepaper, ‘POWERING UP THE GUEST EXPERIENCE: The importance of EV charging for your guest journey from RAW Charging’, explores the transformative role EV charging infrastructure plays within luxury venues and hotels – highlighting both the business opportunity and guest experience enhancement it offers.

With over 1.3 million fully electric vehicles on UK roads (2024) and projections estimating that 55% of all vehicles will be electric by 2030, the whitepaper reveals a significant gap in the hospitality sector’s readiness.

Currently, only 8% of the UK’s public EV charging points are located at hotels, with many of those not reaching suitability levels – in terms of reliability and reaching newly released government legislation. This imbalance represents both a challenge and an opportunity for the industry.

The report includes a foreword from Simon Numphud, Managing Director at AA Hotel and Hospitality Services, who said the report was a vital read and that EV charging was now an essential part of a modern hotel offering.

The report goes on to outline how hotels and venues are investing in quality EV charging solutions to not only enhance sustainability credentials, but also unlock new ancillary revenue streams and improve customer experience, ultimately strengthening their competitive edge. By delivering seamless, reliable, and user-friendly charging experiences, hotels can attract and retain a growing demographic of guests who increasingly expect accessible EV charging as a standard amenity.

Jason Simpson, CEO of RAW Charging, said: “The hospitality industry has arrived at a pivotal moment in its sustainability journey. Our new whitepaper underscores the importance of EV charging as an extension of the guest experience and a critical business driver. We are proud to support hotels in becoming destinations of choice for EV drivers by providing fully funded, turnkey charging solutions that enhance guest satisfaction, future-proof properties and generate additional revenue.”

Key insights from the whitepaper include:

  Details on new legislation, effective from November 2024, which mandates updated requirements for public charge points over 8kW, with fines of up to £10,000 for non-compliance.

  The crucial need for hotels to offer reliable and high-quality EV charging to meet guest expectations and regulatory requirements, with the legislation mandating 99% charger uptime and contactless payments.

  Highlights research showing that nearly half of EV drivers refuse to stay at hotels without EV charging, making infrastructure a significant factor in booking decisions

  The financial impact on hotels without EV charging, with potential losses of up to £142 per night per available room

  Regional disparities in EV infrastructure across the UK, presenting strategic opportunities for hotels in underserved locations

Jason added: “We hope this whitepaper can serve as an essential guide for hospitality professionals and hotel and venue owners and operators aiming to align their properties with evolving guest needs and sustainability targets.”

The full whitepaper, ‘Powering Up the Guest Experience’, is available to download now at rawcharging.com/ev-charging-in-hospitality.

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