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RBH secures management contract of Radisson Hotel Liverpool

RBH secures management contract of Radisson Hotel Liverpool

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Marcliffe Hotel unveils £1.1m refurb

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Safestay offloads Glasgow hostel for £5.1m

2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
Headline Sponsor
Canary Technologies
Supporters
Hop Software
HBD Partners
Become a Sponsor
Interested in partnering?
Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
HBD Partners: Industry specialists in hospitality recruitment with 30 years of expertise. HBD focuses on sourcing elite talent and interim leadership to help leisure and travel firms achieve their impact goals.
Home > Features > From chaos to control: Smart parking solutions for your hotel
From chaos to control: Smart parking solutions for your hotel

From chaos to control: Smart parking solutions for your hotel

In this episode we speak to Philip Lassman, managing director UK&I at Numa. Philip spoke about the lessons learned from his time at Hilton, IHG and Accor, and how his early roles have shaped his leadership approach, the rise of aparthotels and why guests are increasingly seeking flexible and locally connected stays, how Native by Numa sites root themselves in their local neighbourhoods, and Philip’s plans for growing the Numa brand.

In association with

Your car park is the first and last impression that guests have of your hotel. Choosing the right fully automated parking management system can ensure a smooth, stress-free parking experience for your customers. 

The AI-Gate by Metric is a modern access-control solution featuring barrier gates with integrated ANPR cameras (Automatic Number Plate Recognition). The system instantly identifies number plates and manages entry & exit automatically, ensuring secure, seamless access for every guest. 

Protect Parking Spaces for Your Guests

Few things frustrate guests more than arriving to find no parking spaces available. Unauthorised parkers may be occupying your spaces — leaving you with full car parks and empty rooms. With AI-Gate, you can prevent this instantly. Our intelligent barrier-controlled entry & exit system ensures only authorised vehicles can enter, protecting spaces for your paying guests and giving you peace of mind.

Complete Control Over Your Carpark

Hotels are busy environments. Staff, deliveries, and other regular visitors need quick, hassle-free access. AI-Gate’s smart management system makes this simple, allowing you to whitelist trusted number plates and create customised access rules. Taxi’s dropping off customers or even vehicles entering by mistake can be given a grace period to exit without penalty, minimising administrative work.

Streamlined Revenue Collection

Turn your car park into a reliable source of revenue. AI-Gate can be linked with contactless payment terminals, accepting all major cards and mobile payment systems such as Apple Pay and Google Pay. Guests can pay easily and have their number plates automatically added to your permit list for the duration of their stay. 

Simple, Smart Management with AI-Gate Back Office

Managing your parking system couldn’t be easier. The AI-Gate Back Office is a web-based application — no special software required. You can access it from any standard PC or laptop via a secure network connection. The intuitive dashboard provides:

  • Real-time monitoring of entry and exit cameras
  • Live status of all connected devices
  • Overview of multiple car parks at a glance
  • Everything you need to keep your parking operation running efficiently — from anywhere

To find out more, please visit Metric Tristar.

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