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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Appointments > The Royal Crescent Hotel & Spa appoints new GM
The Royal Crescent Hotel & Spa appoints new GM

The Royal Crescent Hotel & Spa appoints new GM

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Five-star hotel The Royal Crescent Hotel and Spa has announced the appointment of hotelier Ben Danielsen as its new general manager.

A seasoned hotelier with more than 20 years of industry experience, Danielsen’s arrival at the luxury hotel in Bath is said to “signal the start of the next stage of the journey” for the AA five- Red Star and AA three- Rosette property.

His appointment at hotel comes following four years spent as group operations director of The Vineyard Hotel Group. Prior to this he was the Hotel Director at Hunderfossen Hotel and Resort in Norway.

Danielsen said: “I have had the warmest of welcomes from the wonderful team here at the RCH, which has served to cement my initial perception of the hotel as a truly special place to be. Already, guests’ comments to me have demonstrated how extraordinary what we do here at the Royal Crescent really is.

“I love this industry, and the opportunity it gives us all to create unforgettable moments for other people. I am excited to continue to get to know the team and our guests, and to take their RCH experience to the next level.”

Sandro Guadagnini of owner Topland, added: “We are delighted to welcome Ben to head up the team at The Royal Crescent Hotel and Spa as we move into a new chapter of this iconic hotel. Since the start of our ownership in 2012 we have worked hard to elevate The Royal Crescent Hotel and Spa to the heights of British contemporary luxury hotels by significantly investing in the quality of the product, the service culture and the hotel team.

“We are delighted this has earned us a loyal following and industry recognition through numerous coveted accolades. We believe Ben is ideally suited to continue this journey, through his passion for the team of people delivering the memorable experiences which the hotel is renowned for.”

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