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09:40 – 10:25 Market Insights

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Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

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Shonali DevereauxMIA
Varun Shetty
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Paul Blackmore
Paul BlackmoreHilton
David JM Orr
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14:45 – 15:30 Technology

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AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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15:55 – 16:40 People & Culture

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Home > Latest News > Appointments > Jurys Inn Watford appoints new general manager
Jurys Inn Watford appoints new general manager

Jurys Inn Watford appoints new general manager

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Jurys Inn and Leonardo Hotels UK and Ireland has appointed Robert Walker as the new general manager at Jurys Inn Watford.

According to the hotel brand, Walker knows “everything there is to know” about running hotels and has played an “instrumental” part in managing and growing a number of hotel brands across the UK.

Walker held a cluster general manager position with the InterContinental Hotel Group for over nine years, looking after a breadth of areas including Reading, Kent and the Solent region.

During this time, he worked to increase percentage profit growth, managed the Holiday Inn Reading South hotel through a £2m refurbishment programme and oversaw numerous hotel sales.

Most recently, Walker worked as the director of operations at London Town Hotels and as general manager at Hilton Hotels and Resorts, before embarking on his new role at Jurys Inn Watford.

Jason Carruthers, managing director of Jurys Inn and Leonardo Hotels UK and Ireland said: “We’re thrilled to welcome Robert as the general manager of Jurys Inn Watford. Robert has an incredible 27 years of experience in delivering excellent service to customers which is at the heart of our brand.

“At Jurys Inn Watford we do everything possible to deliver on our ‘Stay Happy’ manifesto and ensure that our customers enjoy their stay with us. We are confident that Robert will deliver the high standard of customer service that brings customers back to visit Jurys Inn again and again.”

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