New GM takes the lead at London Docklands Hotel

Stephen Brown has been appointed as the new general manager of Crowne Plaza London – Docklands.

Brown will join the team at the centrally located 210-bedroom hotel, which is operated by UK hotel management company, RBH.

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With a hotel management career spanning more than 20 years, Brown has “led teams to success” in a variety of hotels across London, and has a proven track record of increasing revenue, guest satisfaction and employee engagement.

He has also spent the last two years as the general manager at Crowne Plaza London Battersea,

Brown said: “I’m delighted to be kicking off 2020 as the new general manager for Crowne Plaza London – Docklands. I’ve worked for the brand at various stages of my career, including the early years, so it always feels like home.

“I intend to hit the ground running in my new role to guide the property and the team on a strong path for growth – and we already have the perfect foundation for this. The hotel has a fantastic reputation as a modern sanctuary perfectly located within the capital, and I’m looking forward to working with the team to further develop a world class guest experience.”

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