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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Coronavirus is stepping up a gear – this could be serious
Coronavirus is stepping up a gear – this could be serious

Coronavirus is stepping up a gear – this could be serious

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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When I started this column back in December I did not anticipate a single subject would dominate it so much, but as I wrote last week it would be silly not to address the latest coronavirus circumstances given that each new development so far has had a profound impact on share prices, economic growth forecasts, and so on. 

So, today’s latest developments on the subject.

The British government has published a planning document in a press conferences hosted by the prime minister, Boris Johnson. Perhaps the most alarming thing contained therein is the predicted scenario in which up to 20% of the UK workforce could be off sick at the peak of the epidemic if the policy of ‘containment’ begins to fail. The government says it is prepared to limit the police’s remit to only the most serious crimes during such a period, in order to keep officers removed from the risk of being infected en masse and risking degradation of public order. Other measures being considered include restrictions on social gatherings, enforced home working, and the closure of schools. 

The governor of the Bank of England things it will cause a ‘large shock’ to the economy, though he says it would likely be “ultimately temporary”. In comments to the House of Commons Treasury Committee, he said the disease is now “beyond the containment phase”, and thinks the effect on growth could last as long as six months. His comments are hot on the heels of those by the OECD which yesterday warned the global economy’s growth rate would slump to its slowest since 2009 due to the outbreak. Notably though, it only changed its forecast to 2.4% growth instead of the previously forecast 2.9%, which although significant on a global scale is hardly a global recession

The Premier League is debating whether the season can be completed in light of the growing body of advice from public health officials and the government itself. Apparently it is considering the possibility of matches being played “behind closed doors” if there are government restriction imposed on large gatherings of people. For instance, the upcoming England v Italy friendly, which is due to be played at Wembley at the end of this month, would attract large numbers of Italian fans at precisely the time when there are growing numbers of infections in the northern part of that country. Right now the government advice in the UK would allow the fixture to proceed but it may not stay this way as the circumstances change. 

The situation in China, where it originated, seems to be stabilising as the rate of new infections dropped. It reported 125 new cases on Tuesday, which is the smallest number of new patients in one day at any time since January. Obviously it is speeding up elsewhere, with India, Germany and Iran all reported new cases, and the WHO describing the situation as “uncharted territory”, but it does bode well for the effectiveness of containment strategies if they are applied properly. China was perhaps the most powerful policy implementer, banning tens of millions of people from leaving the first few places where the disease was spreading, in Wuhan and Hubei province. 

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