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In this episode we speak to brothers Alex and Adrien Grosjean, young entrepreneurs who have recently acquired The Residence Inn by Marriott Manchester Piccadilly. We discussed the reasons why Manchester’s visitor market is booming, and their decision to invest in this area, why they see extended-stay accommodation as a major opportunity in what is one of the UK's fastest-growing cities, how they plan to enhance their portfolio of hotels, and their advice for the next generation of hospitality disruptors.

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Hotels in Bristol are operating at around one-third of their potential capacity as they re-open following the Covid-19 lockdown.

The Bristol Hoteliers Association (BHA), which represents 40 establishments, said it expects all members to have re-opened by the end of the first week of September.

One of the latest to start welcoming guests back through its doors is the Bristol Hotel in Prince Street, which re-opened on Monday (17 August).

General manager Mark Payne said: “We are thrilled to have opened our doors again; having been closed for almost four months has been devastating for our team.

“While we are aware that business levels are greatly reduced for 2020, re-opening has given everyone a great boost, and the positivity and spirit that the team has returned to work with gives me great confidence that we will continue to deliver exceptional guest experiences in a safe environment.”

He added: “Guests typically are a little apprehensive coming into the hotel, but once checked-in, they quickly become accustomed to the new procedures and processes, and feedback across the board has been that they feel safe and are glad they made the effort to travel.”

The Bristol Hotel is one of 40 establishments which belong to the BHA.

Raphael Herzog, BHA chair, said: “We are grateful to the Government for supporting us in some key ways in recent months, such as the furlough scheme for employees, which is currently due to run until October.

“We have also seen VAT reduced to five percent until the end of this year, Business rates cut for this fiscal year, and the Eat Out To Help Out scheme this month; these measures have all been a massive benefit to our businesses.”

He added: “But there are huge fears within the industry for what happens when they end, or if we get a localised lock-down, as we have seen recently in other areas, like Leicester.

“The government support will need to be extended to negate huge potential job losses across the sector. While most hotels have re-opened, with the others opening soon, regrettably it has not been viable for some of them to do so with the same pre-Covid staffing levels.”

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