Hyatt Regency London – The Churchill has announced its plan to welcome back guests and resume hotel operations from 7 September 2020 with a focus on “safety first and wellbeing always”.
The hotel group has collaborated with medical experts and industry advisors to “fine-tune” its reopening and operating procedures, such as colleague reorientations, enhanced cleaning and safety protocols, as well as the appointment of a hygiene and wellbeing leader at every property.
It comes as the hotel has been accredited as “Covid-19 Confident”, an assessment scheme was launched by the AA Hotel and Hospitality Services in response to the pandemic.
The accreditation promises guests that the hotel, and all outlets, has in place the necessary risk assessments, safety measures and staff training to reopen safely.
Arnaud de Saint-Exupéry, area vice president and general manager said: “The most important element of welcoming back guests and colleagues is doing so safely, which is why we have introduced enhanced measures at every touchpoint of the hotel that go beyond cleaning protocols to advance care across our entire hotel experience for our guests, World of Hyatt loyalty members and colleagues.
“The challenges that we have faced these last few months, endured by all those in the hospitality industry, have been unprecedented and incredibly difficult.”
He added: “As we continue to weather the storm with an uncertain outlook ahead of us, we are reminded that adversity was familiar territory for British wartime leader Sir Winston Churchill, after whom the hotel was named.
“Famous for inspiring hope, unity and determination during times of great hardship in his era, we draw on Churchill’s spirit of resilience as we reopen our doors. We are looking forward to welcoming back our guests and colleagues safely and continuing to build on the legacy of Hyatt Regency London – The Churchill in London.”
