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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Free to read > Seren appoints Mourad Ben Tekfa as director of restaurants
Seren appoints Mourad Ben Tekfa as director of restaurants

Seren appoints Mourad Ben Tekfa as director of restaurants

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Seren Collection has appointed Mourad Ben Tekfa as director of restaurants.

Mourad joins the team in South West Wales after 18 years at Belmond Le Manoir aux Quat’Saisons, where he originally joined as restaurant manager before becoming restaurant director in 2010.

With over 20 years’ experience working within Michelin starred establishments, he is also a holder of a Master of Culinary Arts Award.

In his new role, Ben Tekfa will support the business leaders to ensure the highest standards of service and guest experience are delivered across all four restaurants in the collection.

These include the fine dining Fernery and more casual Artisan Room Restaurant at the Grove of Narberth hotel, the Michelin starred Beach House Restaurant on the Gower Peninsular, and the highly regarded Coast Restaurant in Saundersfoot.

In this role Mourad will also join the owners Neil and Zoe Kedward on the newly formed executive management board for the collection.

Managing director of The Seren Collection, Neil Kedward, said: “’We all need great people around us and so we are delighted to have Mourad by our side.

“The loyalty he has shown to Le Manoir over so many years is rare to see, and he has delivered at the highest level for so long.  His contribution to Raymond Blanc’s vision and the wider sector in terms of people development is enormous.”

He added: “We feel blessed to be able to bring somebody of his obvious calibre into the Seren Collection to ensure our quality levels continue to progress in the years ahead. With so many exciting plans for the future, Mourad is the perfect restaurant professional to help us make them a reality.”

Ben Tekfa said: “I am thrilled to have accepted the position director of restaurants for the Seren Collection.  The vision and ambition that Neil shared with me, made it a straightforward and a very exciting decision to take.

“The team has already achieved many accolades, and I have witnessed first-hand the excellence of service within the restaurants.  I am looking forward to helping the collection build on this success in beautiful South West Wales.”

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