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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Free to read > Kew Green Hotels appoints group commercial director
Kew Green Hotels appoints group commercial director

Kew Green Hotels appoints group commercial director

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Kew Green Hotels has announced the promotion of Joanna Fisher to the newly-created role of group commercial director, in a bid to support the group’s domestic and international growth strategy. 

This key appointment follows the recent announcement that Kew Green Hotels would expand into South East Asia with seven hotels, alongside the launch of a new Commercial Hub to support the region.

Fisher brings with her over 20 years of hospitality sales and marketing experience, having worked with InterContinental Hotels Group (IHG), Starwood, Ramada Jarvis, GLH and The Ascott Group.

According to Kew Green Hotels, she “played an integral role in delivering outstanding results across all segments and devising new and highly innovative solutions for modern day leisure and business travellers”.

Fisher first joined Kew Green Hotels in 2015 as group sales and marketing director. Since joining, she has led the UK-based sales team in delivering profit for all of Kew Green’s properties in each of its major market segments including leisure, MICE, Christmas, weddings and corporate. 

In addition, she pioneered a new sales structure in 2016 which saw the creation of its Commercial Hub, Kew Green’s centralised sales, revenue and reservations function. 

In her new role, she will lead all of the UK sales, marketing and revenue management teams and drive the commercial activity for the group, both in the UK and overseas. 

Chris Dexter, CEO of Kew Green Hotels remarked “This newly created role of commercial director recognises both Joanna’s achievements over the last five years with Kew Green Hotels and cements our ambition to become the leading international hotel management company, continuing to provide outstanding performance and industry leading profit delivery for our hotels, owners and partners across the world. 

“Joanna’s role is integral to our continued success and I’m delighted to recognise this with her new appointment.” 

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