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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > People > 50% of hospitality staff feel their mental health is in decline
50% of hospitality staff feel their mental health is in decline

50% of hospitality staff feel their mental health is in decline

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Half (50%) of hospitality professionals feel their mental health is worse than it was a year ago, according to the latest study by independent job board CV-Library.

The job board surveyed 1,300 UK professionals in an effort to ascertain how the global pandemic has impacted the wellbeing of the nation’s workforce; with hospitality workers naming the following concerns as having the biggest impact on their mental health.

It found that: 

  • Experiencing financial difficulties (56.3%) 
  • Worrying about not being able to find a job (53.1%) 
  • Worrying about the health and wellbeing of friends and/or family members (40.6%) 
  • Worrying about the spread of COVID-19 (37.5%)  
  • Worrying about losing my current job (25%) 

It said that “unsurprisingly”, most of the worries are in line with the concerns felt by the rest of the nation. However, it added that workers in the hospitality industry are more worried about losing their current job, when compared with the rest of the nation as “most” UK workers didn’t include these in their top five worries.  

The study also revealed that 45.3% of hospitality employees feel their work-life balance is worse than a year ago, with a further 60% stating working from home as the main reason for this.  

In addition, 76.6% of the individuals surveyed admitted that they would look for a new job in order to secure a better work-life balance, with 89.3% of hospitality professionals are concerned about their physical and mental well-being due to a poor work-life balance. 

Lee Biggins, founder and CEO of CV-Library, said: “The last seven months has been filled with a great amount of uncertainty and it’s understandable that so many hospitality professionals feel their mental health is suffering. Businesses need to be aware of these challenges and ensure they’re offering support to employees who may be struggling. 

“What’s more, it’s no surprise that experiencing financial difficulties is one of the biggest concerns for those in the hospitality sector, as many individuals have been made redundant and employment opportunities have been scarce. While the UK job market may take some time to fully recover, it’s important to remember that the situation is already improving. In fact, as time goes on, we’re seeing more job postings being added to our site every week.”

He added: “As an employer, you have a duty of care to keep your employees safe and to protect their mental health. It’s vital that you encourage team members to take regular breaks and to only work during their normal hours. 

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