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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > CONTRIBUTED: Counting the cost of fuel
CONTRIBUTED: Counting the cost of fuel

CONTRIBUTED: Counting the cost of fuel

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Location can be everything for a hotel owner, with a rural setting helping to attract guests.  However, for many properties, this can mean operating off-grid and outside of the mains gas supply.

In this scenario, owners have typically had the choice between installing an oil-fired central heating system or a liquefied petroleum gas (LPG) system, which can provide gas for both heating and cooking.  However, research indicates that many owners have only limited awareness of the many benefits of the fuel source, in particular, its viability as a safe, secure and long-term fuel option.

Here, Keith Higginson, commercial marketing manager at Calor Gas discusses the issues around heating oil theft, which, according to the latest NFU Mutual rural crime survey is the third most commonly targeted item for theft and explains how LPG can offer a secure, viable alternative as it is virtually unheard of for the fuel to be stolen from a premises.


 

The issue of fuel theft

In remote, rural areas, the issue of fuel security is of prime concern, especially when there may be no other source of fuel available at the premises and the business depends on a reliable supply for both heating and cooking.

Oil theft becomes a huge inconvenience for the owner of the premises, as he/she may be without his/her fuel supply for a period of time until the oil can be replenished.  It can also be costly as in some circumstances the tank may need to repaired or replaced due to damage to the oil storage infrastructure.

Threat of pollution

With the issue of fuel theft there also comes the increased likelihood of oil spillages.  These do not just carry a financial penalty in terms of the cost of replacing the lost fuel, but also the inconvenience of dealing with any oil spill and associated environmental contamination.

OFTEC recommends that companies take out specific insurance to cover these potential issues, with a policy that covers the cost of replacing the lost oil as well as the costs of cleaning up any oil spills on the property. Additionally, it recommends a high enough liability limit to cover the owner should neighbouring land and/or boreholes be affected.

To add to this, the UK Environment Agency claims that, on average, an oil spill costs a typical business around £30,000 in fines, clean up charges and losses. There have been incidents where fines have exceeded a million pounds, which, while they may not be on a scale that is relevant to the average hotel premises, serve to highlight the serious nature with which an oil spill may be dealt with by the relevant authorities.

In contrast, LPG in its liquid or gaseous forms is carbon neutral and poses no ground or water pollution hazards.  It also burns cleanly with virtually no soot, cannot mix with water and is heavier than air, so if there is a leak it will sink to the ground or rest on top of water until it evaporates.

It is a greener option too, offering off-mains rural businesses the lowest carbon emissions of all fossil fuels with 11.7% less CO2 per kWh than heating oil.

Therefore, when it comes to replacing a heating system, hotel owners shouldn’t just take the easy option and replace like for like. The decision to replace the boiler can affect the running costs of a business for the next 15 to 20 years, so it pays to step back and examine the facts between the different fuels available.

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