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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
Headline Sponsor
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Interested in partnering?
Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
HBD Partners: Industry specialists in hospitality recruitment with 30 years of expertise. HBD focuses on sourcing elite talent and interim leadership to help leisure and travel firms achieve their impact goals.
Home > Features > How to make the most of events in your area
How to make the most of events in your area

How to make the most of events in your area

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

Hotels can not only benefit from the locales they are situated in but the events that occur around them. Through careful planning hoteliers can take advantage of any sporting, music or cultural events that take place. Hotels can also hold their own events which can help drive revenue. Here are some of the types of events that can benefit a hotel and how they can be maximised.

Types of events to look out for

Sporting events are magnets for people, drawing crowds from near and far to cheer on their favourite teams and athletes. Hoteliers can create specialised packages tailored to sports fans, offering accommodations, game tickets, transportation to the venue, and exclusive access to pre- or post-game events. By positioning their property as the ultimate home base for sports enthusiasts, hoteliers can capitalise on the excitement and camaraderie surrounding sporting events to drive bookings and enhance guest satisfaction.

Furthermore, Arts and music festivals offer this benefit as well. For example hotels in Edinburgh are able to take advantage of the Fringe festival across the month of August Hoteliers can tap into the creative energy of arts and music festivals by offering packages that include accommodations, tickets to performances, and exclusive access to artist meet-and-greets or backstage tours. By immersing guests in the creative ambiance of the festival and providing opportunities for interaction with artists and performers, hoteliers can foster a sense of connection and inspiration that resonates long after the final curtain call.

Lastly, seasonal celebrations such as holidays, festivals, and special events offer hoteliers a chance to capitalise on the spirit of the season and create magical moments for guests. Whether it’s a festive parade, a holiday market, or a seasonal fair, these draw people from near and far. Hoteliers can embrace the festive spirit by offering themed packages that include accommodations, holiday-themed activities, and special amenities such as seasonal treats or festive decorations. By transforming their property into a holiday haven and providing guests with a warm welcome and personalised touches, hoteliers can create cherished memories that endure long after the season has passed.

Strategies for success

The path to success begins with foresight. Hoteliers must remain vigilant, continuously scanning the horizon for upcoming events that could impact their business. Establishing strong lines of communication with event organisers, subscribing to event calendars, and leveraging digital tools to monitor social media chatter are essential tactics in this endeavour. Armed with a comprehensive understanding of the event landscape, hoteliers can proactively adjust their strategies, fine-tuning pricing, staffing, and marketing efforts to align with anticipated demand fluctuations.

One size does not fit all when it comes to event attendees. Hoteliers must craft bespoke packages and promotions tailored to the unique preferences and aspirations of their target audience. Whether it’s offering discounted room rates bundled with event tickets, curating immersive experiences that capture the essence of the event, or providing exclusive perks such as VIP access or complimentary amenities, the key lies in creating irresistible value propositions that resonate with potential guests.

Moreover, hoteliers must seize the moment to elevate the guest experience, infusing every touchpoint with the essence of the event. From themed decor and amenities that evoke the spirit of the occasion to curated activities and entertainment offerings that immerse guests in the festivities, attention to detail is paramount. By anticipating the needs and desires of event attendees and delivering personalised service that exceeds expectations, hotels can forge lasting emotional connections that translate into loyalty and advocacy.

Hoteliers should also seek out strategic partnerships with event organisers and sponsors, leveraging collective resources and networks to amplify their reach and impact. Whether it’s co-branding initiatives, cross-promotional campaigns, or collaborative events and activations, forging symbiotic relationships with key stakeholders can unlock new avenues of growth and exposure for hotels. By aligning their brand with the ethos and values of the event, hotels can position themselves as integral contributors to the event ecosystem, garnering goodwill and recognition in the process.

In today’s digital age, visibility is synonymous with relevance. Hoteliers must harness the power of online channels to capture the attention of event attendees and entice them to choose their establishment. From search engine optimisation and targeted advertising campaigns to engaging social media content and influencer partnerships, a robust online presence is essential for cutting through the digital noise and capturing mindshare. By crafting compelling narratives that highlight the unique value proposition of their hotel in the context of the event, hoteliers can attract a captive audience of potential guests and drive bookings.

In the age of big data, insights are the currency of success. Hoteliers must leverage advanced analytics tools and technologies to capture, analyse, and act upon the wealth of data generated by event-driven business. From guest booking patterns and preferences to social media sentiment and market trends, every data point offers valuable intelligence that can inform strategic decision-making and drive continuous improvement. By harnessing the power of data-driven insights, hotels can unlock new opportunities for growth, optimise resource allocation, and enhance the guest experience in meaningful ways.

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